Senior Technical Account Manager, Kubernetes & Security

goteleport; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

Teleport is seeking a Senior Technical Account Manager to own the full post-sales lifecycle for strategic customers: implementation, technical support, ongoing business reviews, and expansion opportunities.

You will design and deploy Teleport in customer environments, often on Kubernetes, troubleshoot access, networking, and certificates, and coordinate with Sales and Product to maximize value and adoption.

Qualifications

• 8+ years in customer-facing software onboarding, services, or solution architecture.
• Strong Kubernetes, RBAC, TLS expertise and hands-on troubleshooting.
• Cloud experience with AWS, GCP, or Azure; security fundamentals.
• Excellent verbal and written communication; ability to drive adoption and upsell.

Responsibilities

• Design solution architecture for Teleport in customer environments.
• Deploy Teleport in customer environments, including Kubernetes-based deployments, and share best practices.
• Act as the point person for technical issues, triaging Kubernetes-based environments and escalating complex cases.
• Coordinate with Sales and Product to identify customer needs tied to upsell opportunities.
• Plan and deliver Quarterly Business Reviews, drive adoption, and support enterprise rollouts.

Skills

Kubernetes

CKA/CKAD

RBAC

TLS management

SSH/PKI

2FA/SSO

Cloud experience

Customer-facing

Education

8+ years in customer-facing software onboarding/solutions

Tools

ArgoCD

Flux

cert-manager

Helm

GitOps

kubeadm

Job description

Teleport is seeking a Senior Technical Account Manager to own the full post-sales lifecycle for strategic customers: implementation, technical support, ongoing business reviews, and expansion opportunities.

You will design and deploy Teleport in customer environments, often on Kubernetes, troubleshoot access, networking, and certificates, and coordinate with Sales and Product to maximize value and adoption.