Senior Tech Program Lead – Delivery, Governance & Impact

Staples, Inc.; Framingham (MA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Inclusive culture

21 days of PTO

Company discounts

Job summary

Staples Digital Solutions in Framingham, MA is seeking a Senior Manager Technical Program Management to lead a team delivering strategic technology programs across product, engineering, security and operations.

You will drive planning, execution, governance, and executive reporting, partnering with product and engineering leaders to remove impediments and improve delivery predictability. This role emphasizes scalable delivery, mentorship, and business impact.

Qualifications

• Bachelor’s degree in a related field or equivalent work experience.
• 8+ years in technical program management or related leadership roles.
• 3+ years leading cross-functional teams with measurable outcomes.
• Experience with planning, roadmaps, risks, and executive communications.
• Experience across Product, Engineering, Security, Infrastructure, and Ops.

Responsibilities

• Lead, coach, and develop TPMs/TPMs supporting Staples Digital Solutions programs.
• Oversee program execution from planning to stabilization and measurement.
• Review plans, milestones, dependencies, and risks to stay on track.
• Coordinate cross-functional delivery across Product, Engineering, Architecture, Security, QA, DevSecOps, and Operations.
• Facilitate planning sessions, risk reviews, governance routines, and exec updates.
• Partner with product/engineering to address capacity, quality, feasibility, and timelines.
• Build program health metrics, dashboards, and escalation materials.
• Analyze delivery metrics and stakeholder feedback to drive improvements.
• Coordinate vendor-dependent work with Procurement, Finance, Legal, and others.
• Promote standardized templates, tools, and governance to mature PM practices.

Skills

Leadership

Stakeholder management

Program planning

Agile delivery

Communication

Problem solving

Education

Bachelor's degree or equivalent

Master's degree (preferred)

Tools

Jira

Confluence

Azure DevOps

Planview

Power BI

Job description

Staples Digital Solutions in Framingham, MA is seeking a Senior Manager Technical Program Management to lead a team delivering strategic technology programs across product, engineering, security and operations.

You will drive planning, execution, governance, and executive reporting, partnering with product and engineering leaders to remove impediments and improve delivery predictability. This role emphasizes scalable delivery, mentorship, and business impact.