Senior Director, AI-Driven Commerce Platforms

Staples, Inc.; Framingham (MA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Inclusive culture with associate-led B

22 days of PTO and holidays

Online and Retail Discounts

Job summary

Staples Digital Solutions in Framingham, MA seeks a Senior Director of Software Engineering to lead strategy, architecture, and modernization of enterprise merchandising, pricing, promotions, and AI commerce platforms. You will guide Directors and managers, align priorities with business leaders, and drive secure, cloud-native delivery at enterprise scale.

You will partner across Merchandising, Pricing, Product, Sales, Finance, Data Science, and Digital to translate priorities into technology

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
• 12+ years of software engineering and technology experience.
• 7+ years of leadership experience managing leaders and multiple engineering teams.
• Experience delivering at least one enterprise-scale commerce, merchandising, pricing, or promotions platform.
• Experience delivering solutions using cloud-native architecture, APIs, Agile delivery methods, and modern software engineering practices.
• Experience leading a large-scale technology modernization or transformation initiative.
• Experience partnering directly with senior business and technology leaders on enterprise priorities.
• Working experience applying AI, machine learning, analytics, or data-driven capabilities within a technology platform or product.

Responsibilities

• Define and execute the technology strategy, architecture, and multiyear roadmaps for merchandising, pricing, promotions, and AI commerce platforms.
• Lead the development and modernization of enterprise catalog, product information, pricing, and promotional management systems.
• Guide Directors, Senior Managers, Managers, and engineering teams while strengthening organizational design, workforce planning, succession planning, and talent development.
• Drive adoption of cloud-native, API-driven, AI-enabled, secure, and scalable platform capabilities.
• Partner with Merchandising, Pricing, Product, Sales, Finance, Data Science, and Digital leaders to translate business priorities into technology outcomes.
• Establish platform governance, engineering standards, operational metrics, and investment priorities across multiple engineering organizations.
• Manage technology budgets, resource allocation, portfolio priorities, and delivery execution.
• Ensure platform reliability, security, scalability, and performance while balancing business objectives, risk, cost, and long-term technology strategy.
• Identify and implement AI, machine learning, automation, and advanced analytics opportunities that improve business performance and customer experiences.
• Serve as a trusted advisor to executive leadership and build productive partnerships with vendors, technology partners, and senior stakeholders.]

Skills

Strategic leadership

Executive presence

Business and technology acumen

Leadership development

Cross-functional collaboration

Cloud modernization

AI-enabled commerce

Education

Bachelor’s degree in Computer Science or related field

Job description

Staples Digital Solutions in Framingham, MA seeks a Senior Director of Software Engineering to lead strategy, architecture, and modernization of enterprise merchandising, pricing, promotions, and AI commerce platforms. You will guide Directors and managers, align priorities with business leaders, and drive secure, cloud-native delivery at enterprise scale.

You will partner across Merchandising, Pricing, Product, Sales, Finance, Data Science, and Digital to translate priorities into technology