Senior TPM Lead: Cross-Functional Tech Programs

Staples; Framingham (MA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

22 days PTO

Discounts

401(k) Match

Wellness programs

Job summary

Staples Digital Solutions in Framingham, MA seeks a Senior Manager Technical Program Management to lead a team delivering strategic technology programs from planning to measurement. You will drive disciplined execution, coordinate across Product, Engineering, Architecture and Security, and report progress to executives.

You will mentor TPMs, manage dependencies and risks, and partner with stakeholders to optimize delivery and outcomes.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 8+ years in technical program management or related leadership roles.
• 3+ years leading teams with measurable outcomes.
• Experience managing complex program plans, roadmaps, milestones, risks, and stakeholder comms.
• Collaborative experience across Product, Engineering, Architecture, Security, Operations, Finance, Procurement, vendors, and business teams.
• Experience establishing program KPIs, delivery dashboards, and governance routines.
• Experience in Agile delivery environments.
• Experience with Jira, Confluence, Azure DevOps, Planview, Power BI, or similar tools.

Responsibilities

• Lead and develop Technical Program Managers and Technical Project Managers.
• Oversee program execution across planning, implementation, stabilization, and measurement.
• Review integrated program plans, milestones, dependencies, risks, issues, and decisions.
• Coordinate cross-functional delivery across multiple domains and partners.
• Facilitate program planning sessions, risk reviews, governance routines, and executive updates.
• Partner with product and engineering leaders to address capacity, quality, and timeline concerns.
• Build and maintain program health metrics, dashboards, and escalation materials.
• Analyze delivery metrics and stakeholder feedback to drive corrective actions.
• Coordinate vendor-dependent workstreams with Procurement, Finance, Legal, Product, and Engineering.
• Promote standardized program templates and governance practices to raise maturity.

Skills

Leadership

Program management

Stakeholder management

Executive communication

Agile delivery

Cross-functional collaboration

Education

Bachelor's degree or higher

Master's degree (preferred)

Tools

Jira

Confluence

Azure DevOps

Planview

Power BI

Job description

Staples Digital Solutions in Framingham, MA seeks a Senior Manager Technical Program Management to lead a team delivering strategic technology programs from planning to measurement. You will drive disciplined execution, coordinate across Product, Engineering, Architecture and Security, and report progress to executives.

You will mentor TPMs, manage dependencies and risks, and partner with stakeholders to optimize delivery and outcomes.