Senior Tech Program & Delivery Lead

Blue Cross and Blue Shield of North Carolina

Nashville (TN)

Hybrid

USD 108,000 - 173,000

Full time

7 days ago

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Job summary

Blue Cross and Blue Shield of North Carolina is seeking a Senior Technical Project/Program Manager in Nashville to lead complex technology initiatives from planning to delivery and post-implementation transition. You will coordinate Agile teams, product and business stakeholders, vendors, and enterprise programs to ensure successful outcomes.

The role requires 5+ years in related field or 7+ years without a degree, strong governance, risk, and budget management, and proven cross-functional

Qualifications

Bachelor's degree or advanced degree (where required).
5+ years of experience in related field.
In lieu of degree, 7+ years of experience in related field.

Responsibilities

Lead the planning, execution, and delivery of digital technology initiatives by developing and managing integrated project plans, schedules, milestones, roadmaps, and release timelines.
Coordinate cross-functional efforts across Agile teams, engineering, product, business stakeholders, vendors, and enterprise programs to ensure successful delivery outcomes.
Maintain sufficient technical and product knowledge to anticipate delivery risks, support tradeoff discussions, and help resolve blockers and dependencies.
Identify, assess, track, and manage project risks, issues, assumptions, dependencies, and decisions, ensuring timely escalation and resolution.
Ensure alignment with governance standards, delivery methodologies, compliance requirements, and quality expectations.
Manage project resources, capacity planning, team allocations, and delivery constraints while supporting accurate forecasting and execution planning.
Track and oversee project budgets, forecasts, vendor commitments, and resource impacts, highlighting factors affecting scope and timeline.
Build and maintain effective relationships with business leaders, product teams, technology partners, architects, vendors, and other stakeholders.
Serve as the primary point of contact for project communications, status reporting, risk management, escalations, and stakeholder engagement.
Translate complex technical delivery information into clear, actionable updates for business partners and executive leadership.
Support Agile delivery practices through PI planning, sprint and release coordination, dependency management, and cross-team execution oversight.
Coordinate release readiness activities, approvals, implementation planning, change management, and transition to production support.
Monitor delivery performance, quality, scope, schedule adherence, and issue trends to promote predictable outcomes.
Contribute to program-level initiatives and continuous improvement efforts by enhancing delivery practices and governance.