Senior Tech Product Analyst: AI-Powered HR Platform

CVS Health; Montgomery (AL); On-site; USD 65,000 - 173,000; Full time

Job summary

CVS Health is seeking a Sr. Analyst - Technology Product to shape and support Technology products powering the HR experience.

You will translate capability needs into clear requirements, maintain documentation, and help deliver reliable releases while partnering with developers and scrum teams. This role involves researching market trends, bringing new ideas, and helping set product direction through planning.

Qualifications

• 5+ years of professional experience in the Technology industry.
• 3+ years of experience working within a Technology product organization.
• 3+ years of hands‑on experience with Jira and Confluence.
• 2+ years demonstrating excellent written and verbal communication skills.
• 2+ years of experience creating and delivering presentations to large audiences.
• 2+ years of experience collaborating with large, cross‑functional teams.
• 2+ years of experience demonstrating adaptability, resourcefulness, and sound judgment under pressure.
• 2+ years of experience managing multiple products and shifting priorities.
• 1+ year of experience working with AI productivity tools such as Claude and Microsoft Copilot.

Responsibilities

• Define requirements: Gather, analyze, and document business and technical requirements; write clear user stories and acceptance criteria; maintain backlog in Jira.
• Create and maintain documentation: Build and update product playbooks, help content, release notes, FAQs, and user guides in Confluence.
• Support the release cycle: Coordinate release planning, testing, readiness, and communicate changes to stakeholders and customers.
• Partner with delivery teams: Work daily with developers, scrum masters, and scrum teams; participate in sprint ceremonies.
• Be the voice of the customer: Serve as the main contact for platform users; gather feedback and translate into product improvements.
• Research and innovate: Track market trends, competitor offerings, and AI/data capabilities; bring ideas to the team.
• Contribute to planning: Help build quarterly and annual product roadmaps and plans with priorities and dependencies.
• Present and communicate: Create polished presentations on product capabilities and roadmaps and present to leadership.
• Collaborate across the enterprise: Build connections with other teams to align efforts and share knowledge.
• Manage multiple priorities: Support several products, staying composed in high-pressured contexts.

Job description

CVS Health is seeking a Sr. Analyst - Technology Product to shape and support Technology products powering the HR experience.

You will translate capability needs into clear requirements, maintain documentation, and help deliver reliable releases while partnering with developers and scrum teams. This role involves researching market trends, bringing new ideas, and helping set product direction through planning.