Senior Tech Product Analyst - AI & Analytics

CVS Health; Concord (NH); On-site; USD 65,000 - 173,000; Full time

Job summary

CVS Health is seeking a Sr. Analyst - Technology Product to shape and support technology products powering the HR experience. You will translate high-level capabilities into clear requirements, maintain documentation, and drive reliable releases.

You will partner with developers and scrum teams, research the market, and influence product direction through planning. This role thrives on cross-product collaboration, communicating with diverse audiences, and building relationships across a large

Qualifications

• 5+ years of professional experience in the technology industry.
• 3+ years in a technology product organization.
• 3+ years working with public cloud platforms (e.g., Google Cloud Platform, Microsoft Azure).
• 3+ years hands-on experience with Jira and Confluence.
• 2+ years of excellent written and verbal communication skills.
• 2+ years of experience delivering presentations to large audiences.
• 2+ years of experience collaborating with large, cross-functional teams.
• 2+ years of experience handling multiple products and priorities.
• 1+ year of experience with AI productivity tools such as Claude and Microsoft Copilot.

Responsibilities

• Define requirements: gather, analyze, document business and technical needs; write user stories and acceptance criteria; maintain backlog in Jira.
• Create and maintain documentation: product playbooks, help content, release notes, FAQs, and user guides in Confluence.
• Support the release cycle: coordinate release planning, testing and readiness; communicate changes to stakeholders and customers.
• Partner with delivery teams: work daily with developers, scrum masters, and teams; participate in sprint ceremonies; resolve blockers.
• Be the voice of the customer: serve as the main contact; gather feedback and translate into product improvements.
• Research and innovate: track market trends and AI/data capabilities; propose ideas to teams.
• Contribute to planning: help build quarterly and annual roadmaps and success measures.
• Present and communicate: prepare presentations on capabilities and roadmaps for leadership.
• Collaborate across the enterprise: align efforts; share knowledge; find reuse opportunities.
• Manage multiple priorities: support several products concurrently.

Skills

Technology experience

Product organization

Public cloud platforms

Jira & Confluence

Written & verbal communication

Presentations to large audiences

Cross-functional collaboration

AI productivity tools

Education

Bachelor's degree preferred

Tools

Jira

Confluence

Job description

CVS Health is seeking a Sr. Analyst - Technology Product to shape and support technology products powering the HR experience. You will translate high-level capabilities into clear requirements, maintain documentation, and drive reliable releases.

You will partner with developers and scrum teams, research the market, and influence product direction through planning. This role thrives on cross-product collaboration, communicating with diverse audiences, and building relationships across a large