Senior Tech PM - AI-Driven SaaS Programs (Remote)

G-P; United States; Remote; USD 88,000 - 131,000; Full time

Benefits offered by this job

Paid parental leave

Flexible time off

Spending accounts

Medical insurance

Dental insurance

Vision insurance

Sabbatical after 5 years

Job summary

G-P, a global, remote-first provider of a SaaS Global Employment Platform, seeks a Senior/Principal Technical Program Manager to drive execution across technology, ensuring alignment with goals and quality standards. You will lead end-to-end programs in sales and customer support, define scope and plans, collaborate with Technology, Engineering, Product, Operations and Sales, and push for agile delivery.

Ideal candidates have 7+ years in technical program management, Agile expertise,

Qualifications

• 7+ years of experience in technical program management, demonstrating a strong track record of delivering complex programs in a technology driven SaaS environment.
• Direct experience with AI-driven development lifecycles and utilizing AI/Agentic workflows to optimize program management architectures.
• Proficiency in Agile program management methodologies and tools (Jira, Rally, etc.), with a deep understanding of software development lifecycle (SDLC).
• Strong leadership, communication, and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Thrive in a culture of ownership, delivery, and innovation.
• Ability to communicate at all levels with clarity and precision, both written and verbal
• Excellent problem-solving abilities, strategic thinking, and decision-making skills in high-pressure situations.
• Proven ability to manage multiple projects simultaneously and prioritize tasks effectively to meet deadlines.
• Experience and familiarity with industry-standard project management software products such as Jira, and Google Suite.
• BS in Computer Science or Engineering or related equivalent work experience
• Agile Certification (such as Scrum Alliance Scrum Master (CSM) or Scaled Agile SAFe Agilist (SA)) required.
• Experience with Salesforce, Zendesk, Workday preferred.

Responsibilities

• Lead end-to-end lifecycle of multiple technical programs related to our sales and customer support ecosystem, ensuring alignment with organizational goals, timelines, and quality standards.
• Define program scope, objectives, and success criteria, developing detailed plans, roadmaps, success criteria and outcomes.
• Work closely with cross-functional teams, including Technology, Engineering, Product Management, Operations and Sales to prioritize work, resolve issues, and drive decision-making.
• Drive, enable and lead customer focused, agile delivery.
• Understand our sales and customer support ways of working, and delivery solutions that optimize their effectiveness and efficiency.
• Champion best practices enterprise-wide by continuously iterating on Program Management processes and capturing best practices.
• Foster effective communication and collaboration among team members, facilitating meetings, status updates, and regular reporting on program progress.

Skills

Agile program management

Leadership

Communication

Problem-solving

Stakeholder management

Education

BS in Computer Science or Engineering

Tools

Jira

Google Suite

Salesforce

Zendesk

Workday

Job description

G-P, a global, remote-first provider of a SaaS Global Employment Platform, seeks a Senior/Principal Technical Program Manager to drive execution across technology, ensuring alignment with goals and quality standards. You will lead end-to-end programs in sales and customer support, define scope and plans, collaborate with Technology, Engineering, Product, Operations and Sales, and push for agile delivery.

Ideal candidates have 7+ years in technical program management, Agile expertise,