Senior Tech PM - AI-Driven Quote to Cash (Remote)

ServiceNow, Inc.; California (MO); Hybrid; USD 167,000 - 291,000; Full time

Job summary

ServiceNow, Inc. seeks a Staff Technical Product Manager for Quote to Cash to design and drive innovative solutions for the SOM system. You will define and manage the product roadmap, gather requirements, and collaborate with cross-functional teams to deliver high‑quality features with an AI‑enabled focus.

You will work to deliver products that meet stakeholder needs, align with strategy, and keep the end-user experience central. A strong technical background and GTM experience are required.

Qualifications

• 8+ years of software product management roles including go-to-market experience.
• Experience integrating AI into work processes and workflows.
• Strong communication and leadership with cross-functional teams.

Responsibilities

• Define and manage the product roadmap aligned with company strategy.
• Collaborate with cross-functional teams to deliver features.
• Establish KPIs and use data-driven insights to guide the roadmap.
• Gather requirements and design AI-enabled solutions for end users.

Skills

AI integration mindset

Go-to-market experience

Cross-functional leadership

Strong communication

Education

Bachelor's degree in Computer Science, Engineering, or Business

Tools

SAFe

Agile

ServiceNow platform

Job description

ServiceNow, Inc. seeks a Staff Technical Product Manager for Quote to Cash to design and drive innovative solutions for the SOM system. You will define and manage the product roadmap, gather requirements, and collaborate with cross-functional teams to deliver high‑quality features with an AI‑enabled focus.

You will work to deliver products that meet stakeholder needs, align with strategy, and keep the end-user experience central. A strong technical background and GTM experience are required.