Senior Tech Lead, Production Engineering

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New York (NY)

On-site

USD 140,000 - 210,000

Full time

2 days ago
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Benefits offered by this job

Flexible PTO
Home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend

Job summary

Ramp is seeking a Production Engineer to own infrastructure end-to-end, writing production-grade code and driving reliability across compute, storage, and observability. You will partner with product teams, push architectural changes, and contribute to the move toward a cellular architecture enabling international scaling.

You will also build AI-native patterns and self-service tooling to empower other teams.

Qualifications

  • 2+ years of software engineering experience shipping high-quality architectures for critical systems.
  • Strong fundamentals: clean, well-tested, production-ready code.
  • Hands-on experience with distributed systems at production scale.
  • Experience with at least one major cloud provider (AWS preferred).
  • Familiarity with observability practices (SLOs, error budgets, alerting, dashboards).
  • Track record of leading technical projects end-to-end, including cross-team coordination.
  • Comfortable using AI tooling and coding agents to move faster.

Responsibilities

  • Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability.
  • Drive architectural change: surface reliability issues and own the path forward.
  • Partner with product teams at the design phase to embed golden paths.
  • Build Ramp's next level of scale, moving to cellular architecture for international reach.
  • Enable AI-native engineering by defining patterns for AI infrastructure.
  • Build developer tooling and self-service infrastructure for cost, performance, reliability visibility.
  • Participate in on-call rotation and drive root-cause analysis.

Skills

Software engineering
Clean code
Distributed systems
AWS
Observability
Project leadership
AI tooling

Job description

Ramp is seeking a Production Engineer to own infrastructure end-to-end, writing production-grade code and driving reliability across compute, storage, and observability. You will partner with product teams, push architectural changes, and contribute to the move toward a cellular architecture enabling international scaling.

You will also build AI-native patterns and self-service tooling to empower other teams.

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