Senior Tech Lead, Production Engineering

Apply; New York (NY); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

Job summary

Ramp is seeking a Production Engineer to own infrastructure end-to-end, writing production-grade code and driving reliability across compute, storage, and observability. You will partner with product teams, push architectural changes, and contribute to the move toward a cellular architecture enabling international scaling.

You will also build AI-native patterns and self-service tooling to empower other teams.

Qualifications

• 2+ years of software engineering experience shipping high-quality architectures for critical systems.
• Strong fundamentals: clean, well-tested, production-ready code.
• Hands-on experience with distributed systems at production scale.
• Experience with at least one major cloud provider (AWS preferred).
• Familiarity with observability practices (SLOs, error budgets, alerting, dashboards).
• Track record of leading technical projects end-to-end, including cross-team coordination.
• Comfortable using AI tooling and coding agents to move faster.

Responsibilities

• Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability.
• Drive architectural change: surface reliability issues and own the path forward.
• Partner with product teams at the design phase to embed golden paths.
• Build Ramp's next level of scale, moving to cellular architecture for international reach.
• Enable AI-native engineering by defining patterns for AI infrastructure.
• Build developer tooling and self-service infrastructure for cost, performance, reliability visibility.
• Participate in on-call rotation and drive root-cause analysis.

Skills

Software engineering

Clean code

Distributed systems

AWS

Observability

Project leadership

AI tooling

Job description

Ramp is seeking a Production Engineer to own infrastructure end-to-end, writing production-grade code and driving reliability across compute, storage, and observability. You will partner with product teams, push architectural changes, and contribute to the move toward a cellular architecture enabling international scaling.

You will also build AI-native patterns and self-service tooling to empower other teams.