Senior Production Engineer - End-to-End Infra Owner

Ramp; New York (NY); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible PTO

Centralized home-office equipment

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

Job summary

Ramp is hiring Production Engineers who are full software engineers specializing in infrastructure. You will write production code, own systems end-to-end, and drive technical outcomes across the organization—not just within your team.

Day to day, you will build and operate critical infrastructure, drive architectural changes, partner with product teams, and enable AI‑native engineering while guiding Ramp’s move to scalable, enterprise‑grade platforms across global markets.

Qualifications

• 3+ years of software engineering management shipping high-quality architectures for critical systems
• Strong software engineering fundamentals — you write clean, well-tested, production-ready code
• Hands-on experience with distributed systems at production scale
• Experience with at least one major cloud provider (AWS preferred)
• Familiarity with observability practices (SLOs, error budgets, alerting, dashboards)
• Track record of leading technical projects end-to-end, including cross-team coordination
• Comfortable using AI tooling and coding agents as part of your everyday engineering workflow

Responsibilities

• Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale
• Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward
• Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time
• Lead Ramp's move to a cellular architecture, enabling scale, international reach, and enterprise-grade SLAs
• Enable AI-native engineering — define golden paths and reusable foundations to move fast
• Build developer tooling and self-service infrastructure — empowering teams to answer questions independently
• Participate in on-call rotation and eliminate root causes, not just symptoms
• Lead across the company with cross-team architectural reviews and ownership of reliability initiatives

Skills

Software engineering

Distributed systems

AWS

Observability

Cross-team leadership

Incidents & on-call

AI tooling

Education

Bachelor's degree in Computer Science

Tools

Kubernetes

Terraform

CI/CD pipelines

AWS

Temporal

Job description

Ramp is hiring Production Engineers who are full software engineers specializing in infrastructure. You will write production code, own systems end-to-end, and drive technical outcomes across the organization—not just within your team.

Day to day, you will build and operate critical infrastructure, drive architectural changes, partner with product teams, and enable AI‑native engineering while guiding Ramp’s move to scalable, enterprise‑grade platforms across global markets.