Senior Tech Implementation Lead — Remote, Equity

Leap Health, Inc.; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Equity opportunities

Flexible remote work environment

Job summary

Leap Health is seeking a Senior Technical Implementation Manager to lead platform configurations, integrations, and end-to-end technical implementations for new client onboarding.

You will coordinate with clinical, operations, data, and client success teams to ensure on-time, accurate go-lives while identifying automation opportunities to scale processes in a fast-growth healthcare startup.

Qualifications

• Bachelor's degree in CS/Engineering/Business or related field.
• 3–5+ years in technical implementation, SaaS delivery, or tech operations.
• Strong understanding of ETL pipelines, API integrations, HIPAA & SOC 2, SSO, PHI encryption, SQL.
• Experience with SFTP, eligibility data, claims data, prior authorizations, and healthcare integrations.

Responsibilities

• Lead end-to-end technical onboarding of new clients, from scoping through go-live.
• Configure platform setups, SFTP connections, and eligibility, claims, and prior authorizations files.
• Manage QA of configurations to ensure data integrity.
• Support client relaunches, expansions, and platform updates.
• Translate client requirements into scalable, repeatable solutions.
• Build and maintain internal docs (PRDs, SOPs, playbooks).
• Identify and implement automation across file processing, data ingestion, and reporting.
• Partner with engineering to improve workflows and reduce manual interventions.
• Lead remediation for technical failures and root cause analysis.
• Standardize technical implementation processes to support Leap's growth.

Skills

ETL pipelines

API integrations

HIPAA & SOC 2 compliance

SSO

PHI encryption

SQL

data ingestion

Education

Bachelor’s degree in Computer Science, Engineering, Business, or related field

Tools

Hubspot

Salesforce

Asana

SFTP

Job description

Leap Health is seeking a Senior Technical Implementation Manager to lead platform configurations, integrations, and end-to-end technical implementations for new client onboarding.

You will coordinate with clinical, operations, data, and client success teams to ensure on-time, accurate go-lives while identifying automation opportunities to scale processes in a fast-growth healthcare startup.