Senior Tech & DevOps Delivery Lead — Hybrid

vTech Solution; Washington (District of Columbia); Hybrid; USD 120,000 - 150,000; Full time

Job summary

vTech Solution is seeking a Senior Technical Business Lead to bridge business needs and technical solutions for PEMA and OSFC in Pennsylvania. The role is hybrid, primarily in Harrisburg, leading the application development team, managing IT business solutions, and guiding application support and modernization projects.

The ideal candidate brings strong DevOps, IT project management, and ITSM experience, with a proven ability to manage complex requirements, engage clients, and drive secure,

Qualifications

• 5+ years of DevOps experience.
• Experience with SCRUM, iterative, and waterfall methodologies.
• 5+ years of IT project management experience.
• Experience with ITSM tools, including Remedy and ServiceNow.
• Excellent ability to understand client requirements and build relationships.
• Proficiency in gathering and interpreting data.
• Excellent presentation and communication skills for technical and non-technical audiences.
• Broad knowledge of technologies, industry standards, legislation, and best practices.
• Flexible and adaptable, able to work under pressure and meet deadlines.

Responsibilities

• Plan and coordinate daily stand-up meetings with the development team.
• Collaborate with PEMA/OSFC management to address IT solutions needs.
• Work with the application team to identify and resolve technical issues.
• Lead Incident Management and Change Management for application support.
• Provide weekly status updates on projects, tasks, and initiatives.
• Maintain application inventory and support documentation.
• Review business requirements and assist in development estimations.
• Participate in adoption of Commercial Off-The-Shelf (COTS) products.
• Gather tasks with a focus on security and accessibility.

Skills

DevOps

Scrum

IT project management

Remedy

ServiceNow

Stakeholder comms

Requirements gathering

Data analysis

Security awareness

Tools

Remedy

ServiceNow

Job description

vTech Solution is seeking a Senior Technical Business Lead to bridge business needs and technical solutions for PEMA and OSFC in Pennsylvania. The role is hybrid, primarily in Harrisburg, leading the application development team, managing IT business solutions, and guiding application support and modernization projects.

The ideal candidate brings strong DevOps, IT project management, and ITSM experience, with a proven ability to manage complex requirements, engage clients, and drive secure,