Senior Tech Change Management Analyst — Hybrid (8+ yrs)

Ahold Delhaize USA; Salisbury (NC); Hybrid; USD 109,000 - 163,000; Full time

Job summary

Ahold Delhaize USA is seeking an Analyst V, Technology Change Management to lead enterprise change strategies for large Technology initiatives. You will collaborate with HR, Communications, and senior Technology leaders to drive adoption, minimize disruption, and ensure business value across the organization.

This role supports a flexible/hybrid schedule with in-person days at a core location (Salisbury, NC) and remote days, requiring full-time authorization to work in the United States.

Qualifications

• 8+ years of experience in organizational change management, with a strong track record supporting complex Technology initiatives.
• Experience leading change efforts across multi-program or enterprise-level transformations.
• Strong facilitation and communication strategy skills, with the ability to engage and influence across stakeholder groups.
• Data-driven mindset, with experience measuring adoption and translating insights into action.
• Ability to operate independently while partnering effectively across teams.

Responsibilities

• Design and lead end-to-end change strategies for complex Technology initiatives, including stakeholder engagement, communications, training, readiness, and adoption planning
• Partner with HR and Corporate Communications to ensure aligned messaging, integrated plans, and a consistent employee experience
• Establish and track key metrics and feedback loops to measure adoption, proficiency, and business outcomes
• Analyze insights and recommend actions to improve adoption, engagement, and overall change effectiveness
• Coach leaders and managers on change practices, equipping them to effectively support their teams through change
• Support the development of change capability across Technology through training, tools, and guidance
• Embed repeatable frameworks, toolkits, and governance practices to enable scalable and consistent change delivery
• Contribute to continuous improvement of change management approaches, aligned to evolving Technology ways of working (e.g., Agile, product models)

Skills

Facilitation

Communication

Data-driven

Independent work

Stakeholder engagement

Education

Bachelor's degree or equivalent experience

Job description

Ahold Delhaize USA is seeking an Analyst V, Technology Change Management to lead enterprise change strategies for large Technology initiatives. You will collaborate with HR, Communications, and senior Technology leaders to drive adoption, minimize disruption, and ensure business value across the organization.

This role supports a flexible/hybrid schedule with in-person days at a core location (Salisbury, NC) and remote days, requiring full-time authorization to work in the United States.