Senior TCM Team Lead — Care Management Leadership

Daymark Recovery Services; Greensboro (NC); On-site; USD 57,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistance Program

Referral Bonus Opportunities

Extensive Internal Training Program

Job summary

Daymark Recovery Services, Inc. in Greensboro, NC is seeking a supervisor for Tailored Care Management (TCM) in an outpatient center. You will oversee the TCM staff, ensure adherence to policies, and provide mentoring and training to maintain compliant, quality care.

The role reports to the Center Director and focuses on staffing, supervision, and ensuring regulatory standards are met to support identified populations served.

Qualifications

• Meets Behavioral Health TCM supervisor qualifications as outlined in the most recent DHHS TCM Manual.
• Master’s level fully or provisionally licensed LCSW, LCAS, LCMHC, LPA, LMFT or RN.
• At least 1 year of supervisory experience preferred.

Responsibilities

• Provides clinical direction and supervision to all members of the center TCM Team.
• Ensures compliance with DHHS TCM Manual, state and federal regulations and agency policies.
• Monitors performance measures and ensures timely paperwork, billing, and documentation.
• Participates in staff hiring and acts as liaison between Center Director and TCM teams.
• Provides mentoring, coaching and training to TCM staff.
• Oversees staffing to meet service demand and training requirements.

Job description

Daymark Recovery Services, Inc. in Greensboro, NC is seeking a supervisor for Tailored Care Management (TCM) in an outpatient center. You will oversee the TCM staff, ensure adherence to policies, and provide mentoring and training to maintain compliant, quality care.

The role reports to the Center Director and focuses on staffing, supervision, and ensuring regulatory standards are met to support identified populations served.