Reengagement & Care Management Specialist (Temp-to-Full-Time)

Paycom - ATS; Concord (NC); On-site; USD 32,000 - 33,000; Full time

Job summary

Daymark Recovery Services, Inc. in Concord, NC seeks a Care Management Outreach Specialist to reengage identified clients in Tailored Care Management (TCM) services at Cabarrus Center.

The role operates under direct and indirect supervision, performing outreach, assessments, and plan development while linking clients to needed services and documenting activities. This temporary position offers hourly pay and potential for Temp-to-Full-Time.

Qualifications

• Associates or bachelor’s degree in a human service field with MH/SA/DD experience.
• Licensed RN with MH/SA/DD experience.
• Masters degree with licensure in a human service field or related area; one year MH/SA/DD experience if not licensed.
• TCM trainings required to be completed as assigned.

Responsibilities

• Performs outreach to identified clients to educate and reengage them in Tailored Care Management (TCM) Services.
• Provides care management assessment/reassessment, development of care management plans, and linking to needed services; follows up with clients.
• Keys in important client data to schedule appointments and links clients to center care management for ongoing support.
• May handle protected health information and answer phone calls; maintains courtesy to the public.
• All other duties as assigned by supervisor.

Skills

Outreach to clients

Care management concepts

Data entry & documentation

Phone communication

Privacy & HIPAA basics

Education

Associates degree in human services

Bachelor’s degree in human services

Licensed RN

Master’s degree with licensure in human services

Job description

Daymark Recovery Services, Inc. in Concord, NC seeks a Care Management Outreach Specialist to reengage identified clients in Tailored Care Management (TCM) services at Cabarrus Center.

The role operates under direct and indirect supervision, performing outreach, assessments, and plan development while linking clients to needed services and documenting activities. This temporary position offers hourly pay and potential for Temp-to-Full-Time.