Care Management Reengagement Specialist

Paycom - ATS; Concord (NC); On-site; USD 20,000 - 28,000; Part time

Job summary

Daymark Recovery Services, Inc. in Concord, NC is seeking a Care Management Extender Reengagement Specialist to help reengage clients in Tailored Care Management (TCM) services under supervision.

You will perform outreach, input essential client data to schedule follow-up appointments, and connect clients with care management staff for assessments. You may handle protected information and answer calls as part of the role.

Qualifications

• Minimum of a high school diploma or equivalent and meet one of the following criteria.
• Certified Peer Support Specialists; Community health workers (NC CHW SCCT).
• Individuals who served as Community Navigators prior to Tailored Plans.
• Parents or guardians of an individual with an I/DD or a TBI or behavioral health condition.
• A person with lived experience with an I/DD or a TBI or a behavioral health condition.
• Or 2 years of paid care management type experience with at least 1 year paid experience at any time with population served.

Responsibilities

• Performs outreach to identified clients to educate and reengage them in Tailored Care Management (TCM) Services.
• Keys in important client data to schedule appointments and link clients to center care management staff.
• May file, release and copy protected healthcare information; answers phone calls and directs inquiries.
• All other duties as assigned by supervisor.
• Care Management Outreach/Engagement: use various communication methods to engage clients.

Education

High school diploma or equivalent

Certified Peer Support Specialist

Community health worker (NC CHW SCCT)

Community Navigator experience

Parent/guardian of individual with I/DD or TBI or behavioral health condition

Lived experience with I/DD or TBI or behavioral health condition

2 years paid care management experience with 1 year with population served

Job description

Daymark Recovery Services, Inc. in Concord, NC is seeking a Care Management Extender Reengagement Specialist to help reengage clients in Tailored Care Management (TCM) services under supervision.

You will perform outreach, input essential client data to schedule follow-up appointments, and connect clients with care management staff for assessments. You may handle protected information and answer calls as part of the role.