SENIOR TAX COMPLIANCE REPRESENTATIVE

State of California; California (MO); Hybrid; USD 74,000 - 93,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Employment Development Department seeks a Senior Tax Compliance Representative to support the Policy & Technical Support Group in TPAD. The role emphasizes analytical work, process improvements, and improving training initiatives while collaborating across the division.

The position offers a hybrid work schedule and non-immigration sponsorship. Strong written and verbal communication are essential for success in a fast-paced, detail-oriented environment.

Qualifications

• Strong analytical skills and sound judgment in complex scenarios.
• Facilitation and training design to improve staff performance.
• Excellent customer service with focus on clarity and responsiveness.
• Clear written and verbal communication across teams and levels.
• Ability to multitask, prioritize, and manage shifting deadlines.

Responsibilities

• Perform complex compliance assignments requiring strong analytical skills and sound judgment.
• Develop tracking and reporting tools to support Division planning, performance goals, and operational visibility.
• Design and deliver training that strengthens consistency, skills, and program knowledge across TPAD.
• Serve as a Single Point of Contact for Division-wide initiatives, policy efforts, and sensitive assignments requiring effective communication and collaboration.

Skills

Analytical skills

Facilitation

Customer service

Communication

Time management

Job description

Senior Tax Compliance Representative

Employment Development Department

Job Code: JC-532947

$6,646.00 - $8,324.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/2/2026

Hybrid Work Schedule

This position may be eligible for a hybrid work schedule. The amount of telework is at the discretion of the Department and is subject to change as business needs arise.

Work Location

Headquartered in Sacramento, at the New Labor Agency Building (NLAB) – a newly remodeled high‑rise building located in the heart of Downtown Sacramento, close to the State Capitol and the Golden1 Center. The building provides the following amenities: Break areas, wellness/lactation rooms, coffee points, a fitness center with private showers, a Career Center for EDD Employees, a micro market, building‑wide WiFi, an outdoor terrace, bike storage, nearby public transit options, and much more.

Telework

Hybrid

Job Type

Permanent, Full Time

Work Shift

8:00 A.M. - 5:00 P.M.

Work Week

Monday - Friday

Working Conditions

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Job Description and Duties

Ready to take the next step in a meaningful and rewarding career? The Policy & Technical Support Group (PTSG) is excited to announce two openings for motivated and detail‑oriented Senior Tax Compliance Representatives (STCRs) under the general supervision of a Tax Administrator I. As an STCR, you will play a vital role in delivering high‑quality, accurate, and consistent tax program support across the Tax Processing and Accounting Division (TPAD). These positions are ideal for individuals who enjoy thoughtful analytical work, contributing to process improvements, and supporting Division‑wide goals. A strong emphasis of both roles includes enhancing TPAD’s training efforts — developing clear guidance, supporting staff development, and helping ensure consistent understanding of tax program processes throughout the Division.

Key Responsibilities

• Perform complex compliance assignments requiring strong analytical skills and sound judgment.
• Develop tracking and reporting tools to support Division planning, performance goals, and operational visibility.
• Design and deliver training that strengthens consistency, skills, and program knowledge across TPAD.
• Serve as a Single Point of Contact for Division‑wide initiatives, policy efforts, and sensitive assignments requiring effective communication and collaboration.

Why These Roles Stand Out

• Opportunity to lead meaningful projects that influence Division operations
• Direct involvement in strengthening TPAD’s training and staff development
• Ability to contribute to strategic planning and continuous improvement
• Work independently while being part of a supportive, collaborative team

Employee Building Amenities

• Break areas
• wellness/lactation rooms
• coffee points
• a fitness center with private showers
• a Career Center for EDD Employees
• a micro market
• building‑wide WiFi
• an outdoor terrace
• bike storage
• nearby public transit options

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% – 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month.

You will find additional information about the job in the Duty Statement.

Desirable Qualifications

• Strong training and facilitation skills, with the ability to clearly explain processes and support staff development.
• Strong customer service skills with a focus on professionalism, clarity, and responsiveness.
• Excellent written and verbal communication skills.
• Ability to manage multiple workloads, timelines, and shifting priorities.
• Ability to work effectively both independently and in collaborative group settings.
• Ability to work confidently with staff and management at all levels.
• Demonstrated ability to apply initiative, analyze information, and solve non‑routine work situations with sound judgment.

Background Investigation

The position may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.

The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).

The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of Not Qualified.

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ or an SOQ that does not include a response to the specific instructions may be excluded from the hiring process. The SOQ will be considered the first phase of this hiring process.

• Describe a presentation you have made to an individual or group including the audience and topic. What steps did you take? What were the results?
• How do you schedule your time? Set priorities? How do you handle multiple tasks at once? Give an example of when you have managed your time successfully.

Additional Department Information

The Employment Development Department may require a new probation in accordance with applicable probationary period rules.

Equal Opportunity Statement

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

EEO Contact

EEO Officer
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice). TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.