Senior Tax Advisor - Client-Focused Tax Solutions

H&R Block, Inc.; Crescent Springs (KY); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Training & career development

Benefits package

Job summary

H&R Block is seeking a year-round Block Advisor to help clients navigate complex tax and business services with confidence. You'll prepare accurate returns, uncover savings opportunities, and build lasting client relationships using our training, technology, and competitive hourly pay.

You’ll conduct in-depth client interviews, provide personalized recommendations, support IRS processes, and collaborate with a proactive team in a client-focused office environment.

Qualifications

• Successful completion of the H&R Block Tax Knowledge Assessment
• 5+ years of experience in tax preparation, accounting, finance, or bookkeeping
• Experience preparing complex individual returns and business returns, including tax planning, audit support, and tax notice resolution
• Experience working in a client-facing, consultative, or advisory role
• Strong verbal and written communication skills, including the ability to explain tax concepts in client-friendly language
• Must complete continuing education and meet all other IRS and applicable state requirements
• High school diploma / GED / equivalent
• Bachelor’s degree in accounting, finance, or a related field
• CPA or Enrolled Agent (EA), or other IRS Circular 230 credentials
• Familiarity with GoSystem or Ultratax software
• Familiarity with AI-powered tools (e.g., Microsoft Copilot, ChatGPT)
• Experience in a consultative or advisory client relationship role (financial advising, insurance, or professional services)

Responsibilities

• Prepare complete, accurate tax returns for clients with diverse and complex tax situations, including individual and business returns
• Conduct in-depth client interviews to understand financial situations, life changes, and tax implications — then provide clear, personalized recommendations
• Build trusted, year-round client relationships by delivering empathetic, consultative service and identifying tax savings opportunities and relevant Block Advisors products and services
• Provide IRS support, tax notice assistance, and audit guidance to clients as needed
• Collaborate with team members, share knowledge, and contribute to a positive, client-focused office environment

Skills

Tax knowledge

Client communication

IRS/state requirements

Consultative/advisory

Tax planning & audit support

Education

High School Diploma or GED

Bachelor's degree in accounting/finance

CPA or Enrolled Agent (EA)

Tools

GoSystem

UltraTax

AI tools (Copilot, ChatGPT)

Job description

H&R Block is seeking a year-round Block Advisor to help clients navigate complex tax and business services with confidence. You'll prepare accurate returns, uncover savings opportunities, and build lasting client relationships using our training, technology, and competitive hourly pay.

You’ll conduct in-depth client interviews, provide personalized recommendations, support IRS processes, and collaborate with a proactive team in a client-focused office environment.