Senior Talent Acquisition Operations Lead

GXO Logistics, Inc; North Carolina; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Full health insurance (medical, dental

Vision

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking a Senior Talent Acquisition Operations Specialist to optimize the hiring lifecycle for hourly and salaried roles across a strategic client account.

You will partner with recruiters, HR leaders, hiring managers and stakeholders to ensure accurate, compliant processes from offer letters to onboarding. Ideal candidates have 3–5 years in talent acquisition operations, strong Excel skills, and experience with ATS platforms like Workday or SuccessFactors.

Qualifications

• 3-5 years of experience in talent acquisition operations, HR coordination, recruiting operations, or a related field supporting hourly and/or salaried hiring processes.

Responsibilities

• Partner with Recruiters, HR leaders, hiring managers, and business stakeholders to support hourly and salaried hiring processes.
• Provide operational support across the full hiring lifecycle, ensuring timely and accurate processing of recruiting and onboarding activities.
• Create and manage offer letters for hourly and salaried positions, ensuring accuracy and compliance with company policies and compensation guidelines.
• Facilitate onboarding for new hires, ensuring timely completion of documentation, system transactions, provisioning activities, and Day 1 readiness.
• Coordinate provisioning and access requests to ensure new hires have the tools, systems, and resources needed to be successful.
• Generate, maintain, and analyze recruiting, onboarding, and operational reports to support business decisions and workforce planning.
• Monitor hiring and onboarding metrics, identify trends, and recommend process improvements to drive efficiency and service excellence.
• Maintain accurate records in the applicant tracking system (ATS), HR systems, and reporting tools.
• Ensure compliance with employment laws, internal policies, customer requirements, and data privacy regulations.

Skills

Talent acquisition

HR coordination

Recruiting operations

Analytics

MS Excel

ATS systems

Workday

SuccessFactors

Client accounts

Prioritization

Education

Associate degree

Military experience

Tools

Workday

SuccessFactors

ATS platforms

Job description

GXO Logistics, Inc. is seeking a Senior Talent Acquisition Operations Specialist to optimize the hiring lifecycle for hourly and salaried roles across a strategic client account.

You will partner with recruiters, HR leaders, hiring managers and stakeholders to ensure accurate, compliant processes from offer letters to onboarding. Ideal candidates have 3–5 years in talent acquisition operations, strong Excel skills, and experience with ATS platforms like Workday or SuccessFactors.