Senior Specialist, Talent Acquisition Operations (SNE)

GXO Logistics, Inc; North Carolina; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Full health insurance (medical, dental

Vision

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking a Senior Talent Acquisition Operations Specialist to optimize the hiring lifecycle for hourly and salaried roles across a strategic client account.

You will partner with recruiters, HR leaders, hiring managers and stakeholders to ensure accurate, compliant processes from offer letters to onboarding. Ideal candidates have 3–5 years in talent acquisition operations, strong Excel skills, and experience with ATS platforms like Workday or SuccessFactors.

Qualifications

• 3-5 years of experience in talent acquisition operations, HR coordination, recruiting operations, or a related field supporting hourly and/or salaried hiring processes.

Responsibilities

• Partner with Recruiters, HR leaders, hiring managers, and business stakeholders to support hourly and salaried hiring processes.
• Provide operational support across the full hiring lifecycle, ensuring timely and accurate processing of recruiting and onboarding activities.
• Create and manage offer letters for hourly and salaried positions, ensuring accuracy and compliance with company policies and compensation guidelines.
• Facilitate onboarding for new hires, ensuring timely completion of documentation, system transactions, provisioning activities, and Day 1 readiness.
• Coordinate provisioning and access requests to ensure new hires have the tools, systems, and resources needed to be successful.
• Generate, maintain, and analyze recruiting, onboarding, and operational reports to support business decisions and workforce planning.
• Monitor hiring and onboarding metrics, identify trends, and recommend process improvements to drive efficiency and service excellence.
• Maintain accurate records in the applicant tracking system (ATS), HR systems, and reporting tools.
• Ensure compliance with employment laws, internal policies, customer requirements, and data privacy regulations.

Skills

Talent acquisition

HR coordination

Recruiting operations

Analytics

MS Excel

ATS systems

Workday

SuccessFactors

Client accounts

Prioritization

Education

Associate degree

Military experience

Tools

Workday

SuccessFactors

ATS platforms

Job description

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

At GXO Logistics, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. The Senior Talent Acquisition Operations Specialist plays a critical role in delivering seamless and professional hiring experience for candidates, recruiters, hiring managers, and business stakeholders. This role supports hourly and salaried hiring processes, offer management, onboarding, reporting, and provisioning activities for a strategic client account, ensuring operational excellence throughout the hiring lifecycle.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day

• Partner with Recruiters, HR leaders, hiring managers, and business stakeholders to support hourly and salaried hiring processes.
• Provide operational support across the full hiring lifecycle, ensuring timely and accurate processing of recruiting and onboarding activities.
• Create and manage offer letters for hourly and salaried positions, ensuring accuracy and compliance with company policies and compensation guidelines.
• Facilitate onboarding for new hires, ensuring timely completion of documentation, system transactions, provisioning activities, and Day 1 readiness.
• Coordinate provisioning and access requests to ensure new hires have the tools, systems, and resources needed to be successful.
• Generate, maintain, and analyze recruiting, onboarding, and operational reports to support business decisions and workforce planning.
• Monitor hiring and onboarding metrics, identify trends, and recommend process improvements to drive efficiency and service excellence.
• Maintain accurate records in the applicant tracking system (ATS), HR systems, and reporting tools.
• Ensure compliance with employment laws, internal policies, customer requirements, and data privacy regulations.

What you need to succeed at GXO

At a minimum, you'll need

• 3-5 years of experience in talent acquisition operations, HR coordination, recruiting operations, or a related field supporting hourly and/or salaried hiring processes.
• Experience utilizing reporting tools and Microsoft Excel to analyze recruiting, onboarding, or operational data.
• Experience supporting dedicated client accounts or complex hiring environments.
• Experience creating, maintaining, and analyzing recruiting, onboarding, and operational reports.
• Experience coordinating provisioning, system access, and new hire readiness activities.
• Strong analytical skills with the ability to identify trends and opportunities for process improvement.
• Experience with ATS platforms (e.g. Workday, Success Factors, or similar)
• Ability to manage multiple priorities in a fast-paced, customer-focused environment

It'd be great if you also have

• Associate degree or equivalent related work or military experience
• Positive, can-do attitude; willingness to contribute ideas and expertise
• Ability to work independently and in a team environment
• Ability to maintain a high level of confidentiality

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.