Senior Talent Acquisition Operations & Coordination Lead

Cielo, Inc.; Cambridge (MA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical plans (vision/dental)

STD/LTD/HSA

Holiday pay

Flex PTO

401K match

Volunteer time off

Job summary

Cielo, Inc. seeks a Senior Talent Administrator & Coordinator to support the talent acquisition process across two MA locations, Cambridge and Norwood. You will manage interview logistics, activity tracking, and offer processes, while coordinating onboarding and background checks. Travel between sites is expected.

The role requires TAC experience, ACE certification preferred, and strong English and MS Office skills. A comprehensive benefits package is provided with annual bonus eligibility.

Qualifications

• Strong recruitment administration skill-set / competencies.
• Knowledge of commonly-used concepts, practices, and procedures within talent acquisition
• Fluent in English
• Strong communication skills, verbal and written
• Demonstrated proficiency with the Microsoft Office suite, including Outlook
• Experience working with a mainstream ATS
• Ability to prioritize and organize own work
• Provide ability to provide a high level of customer service to colleagues and clients

Responsibilities

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statuses in ATS and proprietary systems
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Provide metric and pipeline reporting
• Lead independent discussions with candidates and Hiring Managers as needed
• Assist with the administration, optimization and use of the ATS
• Provide best practices and process improvements throughout the talent acquisition cycle
• Document process changes, such as process maps, team structure charts, detailed procedures, etc
• Identify and remediate workflow & system issues
• Identify opportunities for improving both client and candidate experience; make process recommendations to achieve operational excellence
• Act as a subject matter expert. Provide training and coaching to less experienced colleagues
• Provide other administrative support to recruitment team as needed

Skills

Recruitment administration

English fluency

Communication skills

Customer service

Prioritization and organization

Education

High school diploma or equivalent

Cielo TalentCloud ACE certification

Tools

Microsoft Office (Outlook)

ATS

Job description

Cielo, Inc. seeks a Senior Talent Administrator & Coordinator to support the talent acquisition process across two MA locations, Cambridge and Norwood. You will manage interview logistics, activity tracking, and offer processes, while coordinating onboarding and background checks. Travel between sites is expected.

The role requires TAC experience, ACE certification preferred, and strong English and MS Office skills. A comprehensive benefits package is provided with annual bonus eligibility.