Senior Systems Repair Technician: Rackmount & Industrial PCs

Kontron America Inc; San Diego (CA); Vor Ort; USD 65.000 - 85.000; Vollzeit

Zusammenfassung

Kontron America, Inc. seeks a Repair Technician 3 – Systems to diagnose, troubleshoot, and repair rackmount servers, industrial PCs, and peripherals across multiple product lines.

Working with limited supervision, you will ensure repairs meet quality standards and ISO procedures while mentoring junior technicians. You will document repair actions in our ERP system, collaborate with Engineering and Technical Support to resolve escalations, and contribute to continuous improvement initiatives.

Qualifikationen

• Associate’s Degree in Electronics, Computer Science, or equivalent technical/military training.
• Minimum of 5 years hands-on system-level repair experience involving servers, industrial PCs, or modules.
• Lean Six Sigma or continuous improvement principles is a strong plus.

Aufgaben

• Diagnose and repair rackmount servers, medical systems, and industrial PCs.
• Follow Product Work Instructions (PWI) and schematics for upgrades and modifications.
• Adhere to ISO-compliant procedures and document repairs in the ERP system.

Kenntnisse

System-level repair

Diagnostics

Customer communication

Documentation

Ausbildung

Associate’s Degree in Electronics, Computer Science, or equivalent training

Tools

SAP ERP

Remote server management tools

Windows Server

Linux distributions

Microsoft Office

Jobbeschreibung

Kontron America, Inc. seeks a Repair Technician 3 – Systems to diagnose, troubleshoot, and repair rackmount servers, industrial PCs, and peripherals across multiple product lines.

Working with limited supervision, you will ensure repairs meet quality standards and ISO procedures while mentoring junior technicians. You will document repair actions in our ERP system, collaborate with Engineering and Technical Support to resolve escalations, and contribute to continuous improvement initiatives.