Senior Systems Engineer – MSP, Cloud & Networking (Nashville)

Novatech, Inc.; Nashville (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefit package including medical and dental

401(k) plan with matching company contribution

Generous Paid Time Off

Job summary

A leading service provider in Nashville is seeking a Systems Engineer to support their IT infrastructure. This role involves troubleshooting business applications, documenting incidents, and providing exceptional customer service. Candidates should have 5+ years of experience in a technical role and must demonstrate strong analytical and problem-solving skills. The position offers a comprehensive benefits package and opportunities for professional development.

Qualifications

• 5+ years currently working in a core technical area.
• 8+ years' experience in an IT department.
• Experience troubleshooting general network topologies.

Responsibilities

• Troubleshoot business applications and incidents.
• Document resolution of incidents and determine root causes.
• Provide exceptional customer service in a professional manner.

Skills

Managed Service Provider experience

Analytical skills

Problem-solving abilities

Professional communication skills

Tools

Microsoft RDS

Microsoft Windows Client

Microsoft Server

Dell

VMware

Fortinet

Job description

A leading service provider in Nashville is seeking a Systems Engineer to support their IT infrastructure. This role involves troubleshooting business applications, documenting incidents, and providing exceptional customer service. Candidates should have 5+ years of experience in a technical role and must demonstrate strong analytical and problem-solving skills. The position offers a comprehensive benefits package and opportunities for professional development.