Senior Systems Engineer - Hybrid/Remote Tech Leader

Lighthouse Credit Union; Dover (NH); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Annual Bonus Program

401(k) with Employer Match

PTO + Federal Holidays

Weekly Paychecks

Job summary

Lighthouse Credit Union seeks a Senior Systems Engineer to lead the administration, engineering, and lifecycle support of key business systems. You will drive complex troubleshooting, upgrades, and integrations while translating business needs into robust technical solutions.

With limited oversight, you will mentor engineers, manage vendor relationships, and ensure systems are reliable, secure, and aligned with enterprise standards. Hybrid or remote work is available with occasional travel.

Qualifications

• Bachelor's degree in a related field or equivalent practical experience.
• 5+ years of directly related experience in systems engineering, system administration, application support, or a similar role.
• Progression to Senior Systems Engineer is based on performance and readiness.

Responsibilities

• Provides advanced third-level support for complex or high-impact incidents; leads root-cause analysis, coordinates resolution, and identifies preventive improvements.
• Serves as the senior technical owner and subject matter expert for assigned systems, including architecture, integrations, configurations, environments, access, performance, and operational controls.
• Leads complex upgrades, enhancements, integrations, and system projects from requirements through implementation and stabilization.
• Translates business use cases into technical requirements, solution designs, dependencies, acceptance criteria, test plans, and implementation work items.
• Coordinates QA and user acceptance testing, including test strategy, scenarios, scripts, defect resolution, and implementation readiness.
• Manages strategic vendor relationships for assigned systems, including contracts, SLAs, escalations, release planning, and delivery quality.
• Develops and maintains advanced procedures, system diagrams, recovery documentation, support models, training materials, and knowledge resources.
• Assesses system health, capacity, risk, technical debt, lifecycle status, and compliance requirements; leads remediation.
• Mentors System Engineers, provides technical guidance, and promotes consistent engineering and documentation practices.
• Partners with business and technology stakeholders to prioritize work, communicate impacts and risks, and deliver approved system capabilities.

Skills

Jira

MS Office

Communication skills

Time management

Mentoring

Education

Bachelor's degree in related field

5+ years experience in systems engineering

Tools

Jira

Job description

Lighthouse Credit Union seeks a Senior Systems Engineer to lead the administration, engineering, and lifecycle support of key business systems. You will drive complex troubleshooting, upgrades, and integrations while translating business needs into robust technical solutions.

With limited oversight, you will mentor engineers, manage vendor relationships, and ensure systems are reliable, secure, and aligned with enterprise standards. Hybrid or remote work is available with occasional travel.