Senior Systems Architect - CRM, Billing & Integrations

Commerce.com US, Inc.; United States; Remote; USD 164,000 - 228,000; Full time

Job summary

Commerce is a remote-first company seeking a senior Enterprise Architect to be the final architectural authority across CRM, billing, and integration systems. You will partner with Go to Market, Finance, and Marketing to define a cohesive architecture.

You will work across Salesforce, Marketo, Zuora, and our integration layer to modernize legacy stacks, decommission SFDC legacy, and translate business needs into technical roadmaps while maintaining security, cost, and scalability.

Qualifications

• 10+ years in enterprise architecture or senior technical leadership.
• Experience with GTM/revenue systems (Salesforce or HubSpot), CPQ, quote-to-cash.
• Proven track record modernizing or decommissioning legacy systems at scale.
• Ability to act as the final technical authority with clear decision-making.
• Strong written communication and documentation of complex tradeoffs.
• Experience spanning CRM and billing/ERP platforms.

Responsibilities

• Lead end-to-end systems architecture across CRM, billing, Marketing Ops, Revenue, and the integration layer.
• Define the target-state architecture and roadmaps that other teams build against.
• Drive legacy modernization and migration of integrations.
• Perform technical due diligence on major platform decisions (build, buy, retire, replatform).
• Translate pain points into prioritized technical requirements with stakeholder input.
• Maintain target-state architecture docs, diagrams, and decision records.
• Collaborate with VP of Technology and cross-functional teams to align goals and tradeoffs.
• Create solution designs and hand off to developers and admins for implementation.

Skills

Architecture leadership

CRM & Billing

Stakeholder collaboration

Communication skills

AI tooling experience

Tools

Salesforce

Zuora

Marketo

Job description

Commerce is a remote-first company seeking a senior Enterprise Architect to be the final architectural authority across CRM, billing, and integration systems. You will partner with Go to Market, Finance, and Marketing to define a cohesive architecture.

You will work across Salesforce, Marketo, Zuora, and our integration layer to modernize legacy stacks, decommission SFDC legacy, and translate business needs into technical roadmaps while maintaining security, cost, and scalability.