Remote Principal Business Systems Architect - CRM & Billing

BigCommerce Pty.; Austin, Atlanta (TX, GA); Híbrido; USD 164.000 - 228.000; Jornada completa

Descripción de la vacante

Commerce is seeking a Principal Business Systems Architect to own the end-to-end architecture across CRM, billing, and integration layers. You will lead modernization efforts, set the target-state for a complex landscape, and drive technical decisions in collaboration with Go-To-Market, Finance, and Marketing leaders.

You will work with Salesforce, Marketo, Zuora, and our middleware stack, ensuring scalable, secure, and maintainable solutions.

Formación

• 10+ years in enterprise architecture or senior technical IC leadership.
• Experience spanning CRM and billing/ERP systems, not a single-system focus.
• Proven track record with legacy modernization or decommissioning at scale.

Responsabilidades

• Oversee end-to-end systems architecture across CRM, billing, Marketing Ops, Revenue, and integration/middleware.
• Define target-state architecture and roadmap aligned with business goals.
• Lead legacy modernization including SFDC decommissioning and Zuora integration migration to Salesforce.
• Perform technical due diligence on platform decisions and tradeoffs.
• Translate stakeholder pain points into prioritized technical requirements.

Conocimientos

Systems architecture

CRM systems

Billing systems

Integration layer

Stakeholder management

Technical due diligence

Documentation

Herramientas

Salesforce

Marketo

Zuora

Salesforce Lightning

Descripción del empleo

Commerce is seeking a Principal Business Systems Architect to own the end-to-end architecture across CRM, billing, and integration layers. You will lead modernization efforts, set the target-state for a complex landscape, and drive technical decisions in collaboration with Go-To-Market, Finance, and Marketing leaders.

You will work with Salesforce, Marketo, Zuora, and our middleware stack, ensuring scalable, secure, and maintainable solutions.