Senior Systems Administrator — National Security IT Lead

CACI International Inc; United States; Remote; USD 90,000 - 190,000; Full time

Job summary

CACI International Inc. seeks a Senior Systems Administrator to support the GMOS program for the Department of State. This nationwide role involves leading a team and delivering IT services and infrastructure modernization across multiple domains.

The position requires an Active Secret Clearance, 8+ years in relevant fields, and ITSM proficiency, with opportunities to influence incident management, change control, and deployment strategies within a national security context.

Qualifications

• Bachelor's degree + 8 years in systems administration, infrastructure, IT operations, desktop support or network administration.
• Active Secret Clearance.
• Experience with ITSM tools and Total Ticket Ownership (TTO).
• Strong desktop support, infrastructure operations, application deployment, and network administration.
• Knowledge of root cause analysis, change management, and incident categorization.
• Excellent leadership and supervision of systems administration teams.

Responsibilities

• Coordinate Total Ticket Ownership (TTO) across DT/EA/CST and perform root cause analysis for tickets.
• Provide dedicated desktop support for DT/EA/CST users, manage Government-Furnished Equipment (GFE), and support mobile devices.
• Manage infrastructure operations including card printer support and web services administration for CA global missions.
• Provide Tier II/III application support and collaboration platform deployment across enterprise environments.
• Lead technical initiatives across desktop, infrastructure, application, and network domains; mentor junior admins and supervise staff.

Skills

ITSM

Root cause analysis

Desktop support

Network administration

Change management

Leadership

Incident management

Education

Bachelor's degree

Tools

ITSM tools

Job description

CACI International Inc. seeks a Senior Systems Administrator to support the GMOS program for the Department of State. This nationwide role involves leading a team and delivering IT services and infrastructure modernization across multiple domains.

The position requires an Active Secret Clearance, 8+ years in relevant fields, and ITSM proficiency, with opportunities to influence incident management, change control, and deployment strategies within a national security context.