Senior System Engineer

Franklin Fitch; New York (NY); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Full Benefits Package

Mental Health Days

PTO

Equal Opportunity Employer

Job summary

Franklin Fitch in New York City is seeking a Senior Systems Engineer to design cloud-first environments and act as the go-to expert for high-level systems engineering and solution architecture.

The role focuses on Azure, M365, Intune/Endpoint Manager, network design, server hardening, and mentoring junior engineers while handling critical escalations and delivering clear, repeatable documentation.

Qualifications

• 5+ years in MSP or high-volume IT support.
• Experience with Windows Server 2016/2019/2022, AD, DNS, and Group Policy.
• Azure infrastructure and virtual networks (AZ-104 or higher preferred).
• VMware/Hyper-V/AVD virtualization experience.
• Strong documentation habits and experience with ConnectWise.

Responsibilities

• Lead technical assessments and design secure, scalable infrastructure.
• Design and deploy Azure, M365, and Intune/Endpoint Manager solutions.
• Redesign and optimize networks for performance and security.
• Troubleshoot and resolve complex escalations (L3+).
• Create repeatable documentation for architectures and deployments.
• Mentor junior engineers.

Skills

Strong communication

Documentation habits

Mentoring

Problem solving

Tools

Azure

Active Directory

M365 administration

ConnectWise

Job description

Senior Systems Engineer | Hybrid in NYC | $110k-$130k

About the Role

Our client is seeking a senior systems engineer to be their go-to person. Looking for someone ready to design cloud-first environments. The role combines high-level systems engineering and solution architecture. You will be handling critical escalations, run client assessments, and architect end-to-end solutions- particularly around azure.

What You’ll Do:

• Lead technical assessments and turn business needs into secure, scalable infrastructure designs.
• Design and deploy solutions in Azure, M365, and Intune/Endpoint Manager (Autopilot, compliance/CA policies, app packaging).
• Redesign and optimize networks — firewalls, switching, routing, VLANs — for performance and security.
• Use CLI confidently for common network tasks.
• Troubleshoot loops, configure switches, and support HP/Dell switching and SonicWall/Fortinet firewalls.
• Administer Windows Server roles, Office 365, and core Azure services.
• Build and harden servers/workstations for reliability and security.
• Create accurate SOWs outlining deliverables, timelines, and technical requirements.
• Own complex L3+ escalations with deep-dive troubleshooting and root-cause analysis.
• Produce clear, repeatable documentation for architectures and deployments.
• Mentor junior/mid-level engineers to elevate team skill.

What you Bring:

• 5+ years in a Managed Service Provider (MSP) or high-volume IT support environment
• Strong experience with Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS Microsoft 365 administration and security
• Azure infrastructure and virtual networks (AZ-104 or higher preferred)
• Virtualization tools: VMware, Hyper‑V, AVD
• Strong documentation habits and familiarity with ConnectWise
• Confident communication with the ability to explain solutions to non-technical users
• Bonus if you have: AZ-305, CCNA/CCNP, or any cybersecurity‑related certs
• Full Benefits Package
Not listed, ensure proper closing.
• Mental Health Days
• PTO
• Equal Opportunity Employer