Senior Support Specialist

C&G Consulting Services, Inc; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in the education sector is seeking a Lead Recruiter in New York City. This role involves enhancing the skills of the Assessment Team and ensuring effective evaluation processes. The ideal candidate will have substantial project management experience and strong organizational skills to oversee multiple projects. Join a mission-driven environment focused on creating world-class public schools.

Qualifications

• 5-7 years of professional experience, including project management.
• Skilled in designing and implementing tracking and reporting systems.

Responsibilities

• Lead and execute complex project planning efforts.
• Manage hiring, onboarding, and training to build a high-performing team.
• Serve as project manager for Adult Assessments.

Skills

Project Management

Attention to Detail

Organizational Skills

Communication

Tools

MS Excel

Google Workspace

Job description

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Lead Recruiter at C&G Consulting Services, Inc

This job is located in New York City onsite

Job Description:

You will play a pivotal role in advancing our mission to create world-class public schools. Reporting directly to the Leader of Academic Operations you will be a network employee who spends your time between network and schools to:

1. Enhance the skills and expertise of our school-based Assessment Team members

2. Ensure adults are measured accurately on content and scholar evaluation via adult assessment administrations. The Program Manager, Assessment Services & Support Operations will provide targeted training and support to ensure excellence in getting the work done, and ultimately, in achieving outcomes for our scholars.

3. Support other non-core academic services such as keeping our science labs up to standard.

Key responsibilities include:

• Leading and executing multiple, complex project planning efforts; partnering with key stakeholders and driving end-to-end planning projects; providing recommendations steeped in internal and external data
• Ensure efficient and optimal Assessment Team Performance:
• Project Management of Team Development: Strategically manage hiring, seamless onboarding, and the provision of targeted training and professional development to build a high-performing team.
• Strategic Performance Management and Collaboration: Implement scalable professional development, consult with school and network leaders on performance, and provide input on reviews and staffing to maximize team effectiveness and foster continuous improvement and talent multiplication.
• Serving as project manager for Adult Assessments (logistics and administration). This will include:
• Planning current and future state of administration
• Ensuring that Assessment Teams understand and effectively execute all aspects of administering exams
• Liaising with network and school teams to ensure school staff have comprehensive information and easy-to-follow guidance to execute exams with integrity and fidelity

Required Qualifications:

• 5-7 years of professional experience, including project management experience

Required Traits and Competencies

• Is skilled in designing and implementing scalable tracking and reporting systems
• Has experience managing projects that involve cross-functional departments
• Is proficient in writing error-free reports and can comfortably present program updates to C-suite executives
• Demonstrates exceptional attention to detail and accuracy
• Is highly organized with proven ability to oversee multiple projects, ensuring deadlines are consistently met;
• Fluency in MS Excel, and Google Workspace (Google Sheets, Google Docs, etc.)
• Independently and successfully manages people and projects, including through ambiguity
• Strong organizational skills, meticulous attention to detail
• Exceedingly strong work ethic and grit, self-starter attitude
• Eager to learn and grow in a fast-paced, mission-driven, joyful environment

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management

• Industries

  Higher Education

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