Senior Supply Chain Ops Leader: Build Leaders

Nordstrom Inc; Upper Marlboro (MD); On-site; USD 103,000 - 171,000; Full time

Benefits offered by this job

Medical/Vision/Dental

401k Retirement Plan

Merchandise Discount

Job summary

Nordstrom is seeking a Senior Operations Manager to lead a network of warehousing leaders and drive day-to-day operational efficiency. You will oversee a team of managers across shifts, shaping strategies to improve safety, quality, and performance while controlling costs.

Ideal candidates have 6+ years in warehouse management, strong leadership development skills, and deep knowledge of KPIs. The role emphasizes strategic decision making and cross-functional collaboration to achieve business

Qualifications

• 6+ years of warehouse managerial experience.
• Ability to develop leaders and grow leadership competencies.
• Strong knowledge of warehousing KPIs and performance metrics.

Responsibilities

• Lead a team of about 7 managers and their supporting teams across multiple shifts and departments.
• Guide and influence the development of managers to support business strategy.
• Manage budgeting, expenditures, variances, and corrective actions to meet financial targets.
• Drive KPI metrics, 4DX, and facility performance scorecards.
• Partner with on-site and virtual teams to test and implement solutions.
• Recruit, onboard, and train leaders to sustain succession planning.

Skills

Warehouse leadership

Team development

KPI tracking

Budget management

Change leadership

Job description

Nordstrom is seeking a Senior Operations Manager to lead a network of warehousing leaders and drive day-to-day operational efficiency. You will oversee a team of managers across shifts, shaping strategies to improve safety, quality, and performance while controlling costs.

Ideal candidates have 6+ years in warehouse management, strong leadership development skills, and deep knowledge of KPIs. The role emphasizes strategic decision making and cross-functional collaboration to achieve business