Senior Supply Chain Operations Leader

Nordstrom Canada Retail Inc; Dubuque (IA); On-site; USD 81,000 - 136,000; Full time

Benefits offered by this job

401k

Medical/Vision/Dental

Merchandise discount

Job summary

Nordstrom is seeking a Senior Operations Manager to lead warehouse operations and develop a leadership pipeline across multiple departments. You will guide a team of about 7 managers, drive daily efficiency, cost control, and key programs aligned with the business strategy.

The role emphasizes strong emotional intelligence, data-driven decision making, and adherence to safety, quality and budget targets. This position requires 6+ years in a warehouse managerial role.

Qualifications

• 6+ years of warehouse experience in a managerial role.
• Strong time management and prioritization.
• Proven capabilities in developing leaders and growing leadership competencies.
• Strong knowledge of warehousing KPIs.
• Demonstrated excellence in managing projects, programs, and initiatives within a building.
• Excellent verbal and written communication skills.

Responsibilities

• Support the business strategy or driving results for overall safety, quality and performance while driving efficiency and scale.
• Lead, develop, and grow the performance of a team of about 7 managers and their supporting teams across multiple shifts and departments through strong emotional intelligence.
• Recruit, select, onboard, and train the right leaders.
• Demonstrate good judgement when making decisions and own the impact of decisions made.
• Promote equity across the network and within the organization.
• Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.
• Drive KPI metrics as well as 4DX and facility performance scorecards.
• Partner with on-site and virtual operational support teams and partners to test, pilot, implement solutions for the building.

Job description

Nordstrom is seeking a Senior Operations Manager to lead warehouse operations and develop a leadership pipeline across multiple departments. You will guide a team of about 7 managers, drive daily efficiency, cost control, and key programs aligned with the business strategy.

The role emphasizes strong emotional intelligence, data-driven decision making, and adherence to safety, quality and budget targets. This position requires 6+ years in a warehouse managerial role.