Senior Supply Chain Operations Leader

Verint Systems, Inc.; Madison (WI); On-site; USD 120,000 - 170,000; Full time

Job summary

Verint Systems Inc. is seeking a Manager of Operations to oversee end-to-end supply chain activities, including forecasting, material planning, warehousing, inventory, distribution, and customer services.

You will lead a team of operations specialists and coordinate with procurement, sales, and engineering to ensure on-time delivery and sustainable operations. The role emphasizes external logistics management with strong internal leadership, requiring data-driven analysis, collaboration, and the

Qualifications

• BS in Industrial engineering, Operations, Logistics or related discipline, or equivalent work experience.
• Strong analytical skills and ability to work with data-driven insights.
• Experience with BI reporting and data visualization tools.
• Excellent communication and collaboration across functions.

Responsibilities

• Liaise with leadership and business functions to drive operational activities and support business objectives.
• Evaluate overall performance by gathering, analyzing, and interpreting data and metrics.
• Direct inbound or outbound logistics operations, such as transportation optimization and warehousing.
• Manage daily fulfillment of customer shipments with third-party logistics providers.
• Coordinate with planning, production, shipping, and procurement to meet order requirements and priority.
• Regularly evaluate efficiency of procedures and implement improvements.
• Own decisions and risk mitigators to execute priorities and monitor KPIs like OTD and MTTR.
• Manage relationships with external partners and vendors.
• Create policies for end-to-end supply chain activities.
• Plan and implement material flow systems to meet production needs.
• Analyze logistics to optimize cost, productivity and timelines.
• Implement customer-specific requirements and internal reporting metrics.
• Monitor import/export processes for regulatory compliance.
• Negotiate transportation rates and services.
• Negotiate with suppliers/customers to improve efficiency and sustainability.
• Plan improvements to logistics systems/processes and adopt new tech.
• Develop risk management programs for supply continuity.
• Collaborate with other departments to integrate logistics with business systems.

Skills

Leadership

Analytical skills

Interpersonal skills

Communication skills

Independent work

Self-service BI

Education

Bachelor’s degree in Industrial Engineering/Operations/Logistics or related discipline

Tools

Self-service BI

Job description

Verint Systems Inc. is seeking a Manager of Operations to oversee end-to-end supply chain activities, including forecasting, material planning, warehousing, inventory, distribution, and customer services.

You will lead a team of operations specialists and coordinate with procurement, sales, and engineering to ensure on-time delivery and sustainable operations. The role emphasizes external logistics management with strong internal leadership, requiring data-driven analysis, collaboration, and the