Senior Subrogation Claims Specialist

SIXT; Oklahoma City (OK); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health insurance

Paid time off and sick leave

Exclusive employee rentals

Professional advancement opportunities

Job summary

A leading car rental company is seeking a Senior Subrogation Claims Specialist in Oklahoma City. The role involves investigating and managing high-value claims, ensuring compliance, and pursuing effective recovery strategies. Candidates should have over 3 years of subrogation experience, a bachelor's degree in a relevant field, and proficiency in claims management systems. This position offers a hybrid work format, comprehensive health insurance, and exclusive employee rentals.

Qualifications

• 3+ years of experience in subrogation claims or related field.
• Familiarity with rental car damage recovery preferred.
• Demonstrated expertise in handling high-value claims.

Responsibilities

• Investigate and manage high-value subrogation claims.
• Assess liability and pursue recovery through negotiations.
• Coordinate with external vendors for claims support.
• Document case progress and generate reports.

Skills

Subrogation claims handling

Negotiation skills

Problem-solving

Attention to detail

Education

Bachelor's degree in risk management or related field

Tools

Claims management systems (Arbs Forums, E-Subro Hub)

Job description

We are seeking a Senior Subrogation Claims Specialist to be part of the newly established in-house subrogation team specializing in high-value claims (>$10K) and total losses. Reporting to the Senior Manager of Subrogation Claims, you will manage complex subrogation cases, ensure adherence to compliance standards, and drive recovery performance.

Your Role At SIXT

Claims Handling

• You investigate and manage high-value subrogation claims, including total loss cases, ensuring compliance with laws and policies
• You assess liability and pursue recovery through negotiations, arbitration, or other dispute resolution methods
• You prepare detailed claim summaries and provide regular updates in the claims management system

Process Improvement

• You identify workflow inefficiencies and recommend enhancements to improve recovery rates and reduce cycle times
• You collaborate with team members and management to establish best practices for subrogation claims

Vendor Collaboration

• You coordinate with external vendors and debt collection agencies for outsourced claims support
• You review and audit vendor performance to ensure quality standards and adherence to service agreements

Data and Reporting

• You document case progress, generate reports, and monitor KPIs to support departmental goals and initiatives

Your Skills Matter

• Experience You have 3+ years of experience in subrogation claims and laws or a related field with familiarity with rental car damage recovery (preferred) and a demonstrated expertise in handling high-value claims and total loss cases
• Education You have a bachelor’s degree in risk management, Business Administration, a concentration in insurance or a related field (preferred)
• Technical Proficiency You are experienced and proficient in claims management systems (Arbs Forums, E-Subro Hub, Accurint, and/or LexisNexis)
• Soft Skills You are a flexible problem solver with excellent troubleshooting skills to address and resolve issues efficiently. You are a self-starter with strong negotiation, problem-solving, decision-making abilities
• Commitment to Excellence You consistently meet or exceed recovery targets and ensure timely and accurate handling of claims, contributing to team efficiency
• Work Authorization You do not now, or in the future, require sponsorship and are authorized to work in the US

What We Offer

• Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan
• Paid Time Off & Sick Leave Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance
• Hybrid Work Format - 4/1 format
• Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you, friends, and family
• Additional Perks Experience the advantages of working in a cutting-edge office in Downtown Tulsa, working in a dynamic work environment, and ample opportunities for professional advancement