Claims Specialist

SIXT USA; Oklahoma City (OK); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Comprehensive Health Insurance

Paid Time Off & Sick Leave

Exclusive Employee Rentals Discounts

Career advancement opportunities

Job summary

SIXT USA in Oklahoma City is seeking a full-time Claims Specialist to ensure seamless processes, accurate collections, and sound claim decisions. You will manage documentation, assist clients, and navigate complex situations with professionalism.

The role emphasizes organized multitasking, strong communication, and a commitment to excellent service in a fast-paced environment.

Qualifications

• 1 year of experience in claims, collections, or administrative role.
• High school diploma or bachelor's degree preferred.
• Proficient in Microsoft Office.
• Strong organizational, multitasking, and professional communication skills.
• Success-oriented with ability to handle multiple tasks.

Responsibilities

• Collaborate with external organizations to streamline collections and improve recovery efficiency.
• Decide on pursuit or closure of damage claims with accountability and judgment.
• De-escalate and resolve outstanding damage claims to satisfactory outcomes.
• Provide exceptional customer service and address client inquiries with professionalism.
• Explain the claims process and SIXT coverage to ensure client understanding.
• Gather documentation from clients, insurers, and other parties while maintaining confidentiality.

Skills

Claims experience

Collections

Administrative experience

Customer service

Communication

Organization

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Job Description

Are you ready to take the wheel and drive success? As a full-time Claims Specialist at SIXT, you'll be at the heart of our dynamic operation, ensuring every detail aligns for a seamless process. If you're a pro at juggling tasks, thrive in fast-paced environments, and love turning challenges into wins, this is the role for you.

YOUR ROLE AT SIXT

• You collaborate with external organizations to streamline the collections process and improve efficiency in recovering owed amounts
• You make informed decisions regarding the pursuit or closure of damage claims, balancing accountability, and strategic judgment
• You de-escalate and resolve outstanding damage claims, turning complex situations into satisfactory outcomes for all parties
• You provide exceptional customer service, addressing client inquiries with empathy and professionalism
• You explain the claims process and Sixt coverage, ensuring clients fully understand their options
• You gather necessary documentation from clients, insurers, and other parties, ensuring thoroughness in the claims process while maintaining confidentiality and legal compliance

YOUR SKILLS MATTER

• ExperienceYou have a minimum of 1 year of experience in claims, collections, or an administrative role
• EducationYou have a high school diploma or bachelor's degree (preferred)
• Technical ProficiencyYou are proficient in computer navigation, including Microsoft Office Applications
• Soft SkillsYou demonstrate strong organizational skills, can multi-task effectively, and excel in professional communication
• Commitment To ExcellenceYou are success-oriented and willing to take on multiple tasks

WHAT WE OFFER

• Comprehensive Health InsuranceHealthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan
• Paid Time Off & Sick LeaveAccess Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance
• Exclusive Employee RentalsLeverage special rental discounts exclusive to employees, offering great savings for you and your immediate family
• Additional PerksExperience the advantages of working in an environment withample opportunities for professional advancement

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.