Senior Student Services Leader - Recruitment & Partnerships

Indiana University

Indianapolis (IN)

On-site

USD 85,000 - 95,000

Full time

3 days ago
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Benefits offered by this job

Medical and dental insurance
Health savings account
Tuition subsidy
Paid holidays
Paid time off
Retirement plan

Job summary

Indiana University Indianapolis is seeking a Sr. Student Services Leader to drive enrollment growth for MA and BA programs and to oversee advising, scholarship administration, and student engagement events.

You will build partnerships with community and campus partners to create internship opportunities and responsive student services. The role requires strong leadership, strategic planning, and a commitment to excellence in student services, with the ability to work across departments to

Qualifications

  • Bachelor's degree requirement in a relevant field.
  • Master's degree preferred in higher education or student affairs.
  • 4 years in student services or higher education student affairs.
  • 1 year of management experience in a relevant field.

Responsibilities

  • Provides operational leadership and coordinates staff to define student services standards and initiatives.
  • Establishes short- and long-term objectives, manages timelines and resources for multi-project initiatives.
  • Handles personnel actions including hiring, promotion, and performance management.
  • Oversees student services resources across departments and partners with academic and communications teams.
  • Makes budgetary recommendations and ensures cost containment.
  • Stays updated on student services standards and implements new procedures.
  • Collaborates with other student services leaders on policies and standards.
  • Prepares summaries for senior administration and serves on committees.

Skills

Communication skills
Professionalism
Time management
Quality orientation
Organizational skills
Collaboration and team building
Coaching and feedback
Judgment and decision making
Conflict management
Influence and partnership building
Confidential information handling
Customer service
Adaptability
Stakeholder engagement

Education

Bachelor's degree in law, public health, public affairs, counseling, social work, or related field
Master's degree in higher education, student affairs, or related field

Job description

Indiana University Indianapolis is seeking a Sr. Student Services Leader to drive enrollment growth for MA and BA programs and to oversee advising, scholarship administration, and student engagement events.

You will build partnerships with community and campus partners to create internship opportunities and responsive student services. The role requires strong leadership, strategic planning, and a commitment to excellence in student services, with the ability to work across departments to

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