Senior Strategy & Ops Associate – Planning & Execution

Relativity; Wisconsin; Hybrid; USD 100,000 - 150,000; Full time

Job summary

Relativity is hiring a Senior Strategy - Business Operations Associate to partner with Relativity Success leaders, turning strategy into grounded decisions. You will gather ground intelligence, manage the operating rhythm, and drive prioritization across teams, including AI and technology initiatives.

The role blends relationship-building with rigorous analysis in a fast-paced SaaS environment. You will report to the Manager, Strategic Execution, contributing to executive reporting, planning,

Qualifications

• 5+ years in strategy, business operations, management consulting, or customer success ops.
• Balance between relationship-building and analytical rigor; influence senior leaders.
• Experience owning decisions in ambiguous, fast-moving settings.
• Proven ability to manage a heavy workload and prioritize trade-offs.

Responsibilities

• Serve as strategic thought partner to Success leadership and help plan the operating rhythm.
• Channel ground intelligence into prioritization and reporting capabilities.
• Support cross-team prioritization, assess dependencies, surface conflicts.
• Stay close to in-flight work to reflect a complete picture in reports.
• Recommend action with cross-team dependencies and AI maturity signals.
• Contribute to executive reporting and annual planning with current intelligence.

Skills

Business Operations

Change Management

Consulting

Cross-Functional Teamwork

Operational Excellence

Process Improvements

Project Management

Risk Management

Strategic Planning

Strategy Development

Tools

Gainsight

Salesforce

Tableau

Job description

Relativity is hiring a Senior Strategy - Business Operations Associate to partner with Relativity Success leaders, turning strategy into grounded decisions. You will gather ground intelligence, manage the operating rhythm, and drive prioritization across teams, including AI and technology initiatives.

The role blends relationship-building with rigorous analysis in a fast-paced SaaS environment. You will report to the Manager, Strategic Execution, contributing to executive reporting, planning,