Senior Strategy & Operations Associate — Execution Leader

Relativity; North Carolina; Hybrid; USD 100,000 - 150,000; Full time

Job summary

Relativity's Success Operations team drives strategy, planning, and business operations for Relativity Success. The Senior Strategy & Business Operations Associate partners with Success leadership to create a grounded, decision-ready operating picture that guides prioritization, resource allocation, and AI initiatives.

This role blends relationship-building with rigorous analysis to shape execution and impact.

Qualifications

• 3-5 years of experience in strategy, business operations, management consulting, or customer success operations.
• Proven ability to influence senior leaders and translate data into actionable insights.
• Experience with building prioritized plans and framing decision-ready recommendations.

Responsibilities

• Serve as strategic thought partner to Success leadership for planning and execution.
• Channel frontline intelligence into prioritization and reporting capabilities.
• Support cross-team prioritization by assessing dependencies and risks.
• Maintain up-to-date visibility into in-flight work across the department.
• Recommend concrete actions with cross-team dependencies and AI maturity signals.
• Contribute to executive reporting and annual planning with current intelligence.

Skills

Strategy

Business operations

Management consulting

Cross-functional teamwork

Analytics

Executive communication

AI-enabled operations

Tools

Gainsight

Salesforce

Tableau

Job description

Relativity's Success Operations team drives strategy, planning, and business operations for Relativity Success. The Senior Strategy & Business Operations Associate partners with Success leadership to create a grounded, decision-ready operating picture that guides prioritization, resource allocation, and AI initiatives.

This role blends relationship-building with rigorous analysis to shape execution and impact.