Senior Strategist, Patient Services Marketing

NaviSync, LLC.; Morristown (NJ); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Flexible hybrid work model

Medical, Dental and Vision Benefits

Company-paid Life Insurance

401K Retirement Plan with 50% match

Technology reimbursement

Job summary

Navisync, based in Morristown, NJ, seeks a Principal Advisor, Patient Services Marketing to lead strategic advisory work for pharmaceutical clients. You will translate patient journey insights into actionable marketing strategies, drive program messaging and materials, and guide cross-functional teams toward optimized patient support programs.

The role requires 10+ years in pharma marketing or patient services, with strong leadership, regulatory awareness, and executive communication.

Qualifications

• Bachelor’s degree in marketing, business, life sciences or healthcare; advanced degree preferred.
• 10+ years in pharmaceutical marketing or patient services marketing, at director level or equivalent.

Responsibilities

• Serve as a senior strategic advisor to pharmaceutical clients on patient services marketing strategy, program positioning, and service experience optimization.
• Translate patient journey insights, access barriers, payer dynamics, and program performance data into strategic recommendations.
• Lead brand and tactical planning for patient services marketing including audience strategy, messaging, and channel roadmaps.
• Collaborate with cross-functional teams to ensure strategies are insight-driven, feasible, and compliant.
• Guide creation of patient and provider resources to support enrollment, education, adherence, and affordability.
• Advise on hub, specialty pharmacy, nurse educator, copay, reimbursement, and omnichannel touchpoints.
• Identify gaps across patient/provider journeys and propose marketing, operational, and measurement solutions.
• Partner with analytics teams to define success metrics and synthesize feedback into enhancements.
• Support launch readiness and post-launch optimization for patient support programs.
• Stay current on patient services marketing trends, AI-enabled tools, and best practices.

Skills

Strategic thinking

Executive communication

Consultative advisory

Insight-driven leadership

Cross-functional collaboration

Growth mindset

Regulatory/compliance knowledge

Education

Bachelor’s degree in marketing, business or life sciences

Job description

Navisync, based in Morristown, NJ, seeks a Principal Advisor, Patient Services Marketing to lead strategic advisory work for pharmaceutical clients. You will translate patient journey insights into actionable marketing strategies, drive program messaging and materials, and guide cross-functional teams toward optimized patient support programs.

The role requires 10+ years in pharma marketing or patient services, with strong leadership, regulatory awareness, and executive communication.