Senior Strategic Partnerships & Growth Manager

Priority Commerce; Alpharetta (GA); On-site; USD 100,000 - 150,000; Full time

Job summary

Priority Technology Holdings, Inc. seeks a Senior Strategic Account Manager to own relationships with high-value partners in the payments ecosystem. You will drive exceptional partner experiences, ensure operational excellence, and contribute to revenue growth by coordinating with Sales, Support, and Technical teams.

Expect to monitor KPIs, manage issues, lead strategic reviews, and travel up to 25% for in-person engagements with key partners. Fintech domain expertise is essential for success.

Qualifications

• 5+ years in account management, partner success, or client-facing ops in payments/fintech/financial services.
• Strong understanding of payment processing workflows, systems, and terminology.
• Willingness to travel up to 25% for in-person meetings.

Responsibilities

• Relationship and account management for a portfolio of strategic partners.
• Coordinate with Sales, Support, Product, and Logistics to align priorities.
• Identify operational challenges and coordinate cross-functional resolutions.
• Track KPIs on partner satisfaction, operational efficiency, and service levels.
• Support rollout of new products and services to partner networks.
• Escalation handling to resolve revenue-impacting issues.

Skills

Account management

Partner success

Client-facing ops

Job description

Priority Technology Holdings, Inc. seeks a Senior Strategic Account Manager to own relationships with high-value partners in the payments ecosystem. You will drive exceptional partner experiences, ensure operational excellence, and contribute to revenue growth by coordinating with Sales, Support, and Technical teams.

Expect to monitor KPIs, manage issues, lead strategic reviews, and travel up to 25% for in-person engagements with key partners. Fintech domain expertise is essential for success.