Senior Strategic Ops Lead – Remote SaaS & AI

Triwill Group; San Francisco, Northern (CA, KY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Equity

Health, vision & dental

Catered lunches & dinners

Commuter benefit

401k plan

Flexible PTO

Home office budget

Job summary

Zip is seeking a Business Operations Manager/Senior Manager to own critical initiatives, partnering with Sales, Marketing, Customer, Product, and G&A to drive efficiency and growth. You will translate ambiguous goals into actionable plans and oversee end-to-end execution.

Ideal candidates have 6+ years in top-tier operations or advisory roles, with strong analytics, stakeholder management, and communication skills. The role offers hybrid work in San Francisco with SF-based relocation flexibility.

Qualifications

• 6+ years in management consulting, investment banking, PE, or ops at a high-growth startup.
• Undergraduate degree in quantitative/analytical field.
• Proven ability to solve problems and drive complex projects under ambiguity.
• Strong analytical and stakeholder management skills.

Responsibilities

• Lead strategic initiatives across the organization from scoping to implementation.
• Own projects end-to-end with clear measurable outcomes.
• Partner cross-functionally with Sales, Marketing, Customer, Product, and G&A teams.
• Build scalable processes and improve existing workflows for efficiency and growth.
• Analyze business performance, develop models, and provide leadership with data-driven recommendations.
• Define success metrics and track performance across initiatives.

Skills

Management consulting

Investment banking

Private equity

Business operations

Cross-functional collaboration

Stakeholder management

Data analysis

Strategic thinking

Problem-solving

Communication

Education

Bachelor's degree in Business/ Economics/ Engineering/ Finance

Tools

Claude Cowork

Job description

Zip is seeking a Business Operations Manager/Senior Manager to own critical initiatives, partnering with Sales, Marketing, Customer, Product, and G&A to drive efficiency and growth. You will translate ambiguous goals into actionable plans and oversee end-to-end execution.

Ideal candidates have 6+ years in top-tier operations or advisory roles, with strong analytics, stakeholder management, and communication skills. The role offers hybrid work in San Francisco with SF-based relocation flexibility.