Sr. Manager, Revenue Operations

ZipRecruiter, Inc.; United States; Hybrid; USD 170,000 - 210,000; Full time

Job summary

ZipRecruiter is seeking a Senior Manager of Revenue Operations to lead operational strategy and execution for our SMB go-to-market teams. You will own the SMB operations architecture and drive revenue growth through scalable processes, partnering with Sales and CS leaders to prioritize initiatives.

The ideal candidate is a detail-oriented people leader with a passion for process improvement and strong experience managing cross-functional operational projects.

Qualifications

• Detail-oriented people leader with a passion for process improvement.
• Strong experience managing cross-functional operational projects.
• Able to connect strategy with execution across multiple teams.

Responsibilities

• Strategic roadmap ownership: identify valuable process improvements for SMB GTM teams.
• Cross-functional leadership: lead complex strategic projects across departments from conception to execution.
• Team leadership and coaching: manage analysts by aligning their work with ZipRecruiter priorities.

Job description

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.

Who We Are:

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

ZipRecruiter is seeking a strategic and forward-thinking Senior Manager of Revenue Operations to lead operational strategy and execution for our Small & Medium Business (SMB) go-to-market teams. As the central owner of our SMB go-to-market operations architecture, you will play a critical role in driving revenue growth through efficient and scalable processes.

The ideal candidate is a detail-oriented people leader with a passion for process improvement and strong experience managing cross-functional operational projects. You will work with our Sales and CS leaders to prioritize and scope initiatives to support revenue growth, and will manage multiple analysts with a range of skillsets in executing on those initiatives. If you love connecting the dots between strategy and operational execution, this role is for you.

Responsibilities:

• Strategic roadmap ownership: Work with SMB Operations analysts and Sales leaders to identify the most valuable process and operational improvements for our GTM teams.
• Cross-functional leadership: Lead complex strategic projects (for example, launching new sales teams) from conception to execution through collaboration across multiple departments.
• Team leadership and coaching: Manage and coach a team of analysts by aligning their day-to-day work with ZipRecruit