Senior Strategic Key Accounts Leader — Global IVD

ThermoFisher Scientific; Phoenix (AZ); Remote; USD 161,000 - 183,000; Full time

Benefits offered by this job

Total Rewards package

Stock Purchase Plan (ESPP)

Comprehensive medical/dental/vision

PTO and holidays

Job summary

Thermo Fisher Scientific is seeking a Sr. Manager, Strategic Key Accounts to lead and expand relationships with top customers in the global IVD market.

This role requires broad cross‑functional engagement across procurement, operations, R&D, quality, regulatory, and finance, with a focus on maximizing portfolio value and long‑term partnerships. The position reports to senior leadership and involves remote work with travel up to 20–30%.

Qualifications

• 8+ years in strategic account management or complex B2B sales.
• Experience in IVD/diagnostics or life sciences preferred.
• Proven ability to manage large partnerships across multiple functions.

Responsibilities

• Develop and execute strategic account plans defining priorities and growth.
• Serve as primary commercial contact across procurement, operations, R&D, quality, and leadership.
• Manage contracted portfolio including pricing, volumes, and service levels.
• Lead commercial negotiations for existing and new business.
• Identify new opportunities across the IVD customer portfolio with cross-functional teams.
• Lead quarterly business reviews and executive customer meetings.
• Monitor performance against financial and operational metrics and address gaps.
• Coordinate cross-functional responses to inquiries and ensure timely resolution.
• Develop proposals and materials communicating Thermo Fisher's value proposition.
• Maintain accurate pipeline and forecasts for leadership.

Skills

Strategic account management

Business development

Negotiation

Cross-functional leadership

Financial acumen

PowerPoint

Excel

Education

Bachelor’s degree in a scientific or technical field

Advanced business or scientific degree

Tools

PowerPoint

Excel

Job description

Thermo Fisher Scientific is seeking a Sr. Manager, Strategic Key Accounts to lead and expand relationships with top customers in the global IVD market.

This role requires broad cross‑functional engagement across procurement, operations, R&D, quality, regulatory, and finance, with a focus on maximizing portfolio value and long‑term partnerships. The position reports to senior leadership and involves remote work with travel up to 20–30%.