Senior Strategic Commerce Leader for Growth

Deloitte France; Tampa (FL); On-site; USD 199,000 - 392,000; Full time

Job summary

Deloitte seeks a Commerce Strategy Senior Manager to lead client-facing engagements across industries, shaping growth strategy, pricing, and customer experience. You will guide cross-functional teams, drive pipeline, and develop solutions while leveraging AI-enabled tools to improve outcomes.

This role requires exceptional communication, leadership and strategic vision, with travel up to 30% to serve clients effectively.

Qualifications

• 12+ years of experience with a demonstrated history of consulting delivery in commerce strategy, digital commerce, customer experience, technology-enabled transformation, or related areas
• 8+ years of experience working directly with business, digital, technology, or commerce client teams
• 5+ years of experience selling and delivering, including supporting pursuits, leading proposal responses, shaping client solutions, and owning delivery outcomes
• 4+ years of experience leading and overseeing multiple engagements or teams concurrently
• 5+ years of experience shaping commerce strategies and translating them into actionable roadmaps, operating models, or implementation plans
• 1+ years of experience incorporating AI into daily workflow and leveraging AI tools to enable and optimize the client experience
• Ability to travel up to 30%+ on average, based on the work you do and the clients you serve

Responsibilities

• Provide oversight across multiple concurrent commerce strategy engagements across industries, including channel strategy and role definition, commerce operating model design, experience optimization, and the value narrative and business case behind where to invest
• Serve as a trusted advisor to senior client stakeholders, leading executive readouts and decision-ready recommendations on commerce's role as a growth channel with credibility and authority
• Drive the implications of commerce strategy and channel positioning into other parts of the commercial strategy agenda - including customer experience, pricing, and growth strategy - guiding how clients prioritize commerce use cases based on business value and strategic fit
• Drive pipeline and business development activities, including leading proposal responses, shaping client solutions, and supporting business development across the practice
• Contribute to and lead thought leadership efforts that build the practice's reputation and market presence in commerce strategy
• Confidently lead teams to strong outcomes while managing scope, timelines, risks, dependencies, and client needs across engagements
• Maintain a strategic, value-oriented perspective on commerce technology and platform capabilities sufficient to guide broader commerce transformation engagements, without owning day-to-day technical delivery
• Use advanced analytics and AI-enabled tools to improve efficiency, insight generation, and work quality
• Lead, coach, and develop teams while fostering an inclusive, high-performing culture and modeling Deloitte leadership behaviors

Skills

Commerce strategy

Consulting delivery

Client relationship management

Executive stakeholder engagement

Team leadership

Business development

AI in workflow

Job description

Deloitte seeks a Commerce Strategy Senior Manager to lead client-facing engagements across industries, shaping growth strategy, pricing, and customer experience. You will guide cross-functional teams, drive pipeline, and develop solutions while leveraging AI-enabled tools to improve outcomes.

This role requires exceptional communication, leadership and strategic vision, with travel up to 30% to serve clients effectively.