Commerce Strategy Lead for Growth & Transformation

Deloitte France; Denver (CO); On-site; USD 199,000 - 392,000; Full time

Job summary

Deloitte France is seeking a Commerce Strategy Senior Manager to guide strategic commerce initiatives across industries, lead executive-level readouts, and shape outcomes tied to pricing, customer experience, and growth. You will drive cross-team collaboration, articulate the business case for investments, and help define the commerce operating model for clients.

The role emphasizes client leadership, thought leadership, and the ability to operate in a fast-paced, dynamic environment while

Qualifications

• 12+ years of experience in commerce strategy, digital commerce, customer experience, technology-enabled transformation, or related areas.
• 8+ years working directly with business, digital, technology, or commerce client teams.
• 5+ years selling and delivering, including supporting pursuits, leading proposal responses, shaping client solutions, and owning delivery outcomes.
• 1+ years of experience incorporating AI into daily workflow and leveraging AI tools to enable and optimize the client experience.

Responsibilities

• Provide oversight and expert guidance across multiple concurrent commerce strategy engagements across industries, including channel strategy and role definition, commerce operating model design, experience optimization, and the value narrative and business case behind where to invest
• Serve as a trusted advisor to senior client stakeholders, leading executive readouts and decision-ready recommendations on commerce's role as a growth channel with credibility and authority
• Drive the implications of commerce strategy and channel positioning into other parts of the commercial strategy agenda - including customer experience, pricing, and growth strategy - guiding how clients prioritize commerce use cases based on business value and strategic fit
• Drive pipeline and business development activities, including leading proposal responses, shaping client solutions, and supporting business development across the practice
• Contribute to and lead thought leadership efforts that build the practice's reputation and market presence in commerce strategy
• Confidently lead teams to strong outcomes while managing scope, timelines, risks, dependencies, and client needs across engagements
• Maintain a strategic, value-oriented perspective on commerce technology and platform capabilities sufficient to guide broader commerce transformation engagements, without owning day-to-day technical delivery
• Use advanced analytics and AI-enabled tools to improve efficiency, insight generation, and work quality
• Lead, coach, and develop teams while fostering an inclusive, high-performing culture and modeling Deloitte leadership behaviors

Skills

Commerce strategy

Digital commerce

Customer experience

Technology-enabled transformation

Consulting delivery

Proposal development

Stakeholder management

AI in workflow

Tools

AI tools

Analytics tools

Job description

Deloitte France is seeking a Commerce Strategy Senior Manager to guide strategic commerce initiatives across industries, lead executive-level readouts, and shape outcomes tied to pricing, customer experience, and growth. You will drive cross-team collaboration, articulate the business case for investments, and help define the commerce operating model for clients.

The role emphasizes client leadership, thought leadership, and the ability to operate in a fast-paced, dynamic environment while