Senior Strategic Accounts Leader — Higher Education

Cengage Group; San Juan (PR); On-site; USD 77,000 - 100,000; Full time

Job summary

Cengage Group seeks a Strategic Account Director to manage senior‑level relationships across Minnesota institutions, blending new business development with post‑sale ownership. You will forecast, plan, negotiate, and renew with a focus on long‑term partnership value and student outcomes.

In this role you will leverage data to optimize programs, collaborate with sales, success, and operations teams, and champion institutional adoption of Cengage Unlimited and other access models.

Qualifications

• BA or BS degree required.
• 5+ years of successful experience in educational or enterprise‑level sales.
• Proven ability to own and complete strategic account plans with long‑term revenue accountability.
• Strong background in high‑level negotiations.
• Travel required 35–50% to key customers and conferences.

Responsibilities

• Lead complex contract negotiations with senior‑level academic and administrative leaders.
• Own account strategy and forecast for each institution; develop multi‑year growth, retention, and expansion plans.
• Strategically identify high‑impact institutional opportunities and align with customer objectives.
• Develop financial models aligning CU benefits with institutional budgets and ROI.
• Drive renewal timelines and upsell/expansion opportunities with cross‑functional teams.
• Act as trusted advisor using data insights to optimize programs and outcomes.

Skills

Strong analytical, written, verbal, a​

Microsoft Office

Education

BA or BS degree

Tools

Salesforce

CRM platforms

Job description

Cengage Group seeks a Strategic Account Director to manage senior‑level relationships across Minnesota institutions, blending new business development with post‑sale ownership. You will forecast, plan, negotiate, and renew with a focus on long‑term partnership value and student outcomes.

In this role you will leverage data to optimize programs, collaborate with sales, success, and operations teams, and champion institutional adoption of Cengage Unlimited and other access models.