Senior Strategic Account Manager - Enterprise (Remote)

Upside; United States; Remote; USD 151.000 - 180.000; Vollzeit

Benefits dieser Stelle

Medical, dental & vision coverage

Equity (ISOs)

401(k) program

Unlimited PTO + holidays

Zusammenfassung

Upside is seeking a Strategic Account Manager to lead the development of strategic account plans and manage relationships with major brands in the fuels and convenience store sectors.

You will coordinate with analytics, product, marketing, and operations teams to deliver ongoing value, reports, and insights that drive growth and retention, with emphasis on customer success and long-term partnerships.

Qualifikationen

• 7+ years of client-facing experience including 4+ years in enterprise tech or retail fuels.
• Strong public-speaking skills for formal and casual audiences.
• Proven experience exceeding goals and driving revenue.
• Project-management abilities including timelines, client comms, and reporting.
• Analytical skills translating data into compelling talking points.
• Experience using Salesforce, Outreach and Gong.
• Ability to travel up to 20%.

Aufgaben

• Lead development of strategic account plans to retain and grow partnerships.
• Coordinate with internal partners and strengthen client relationships through reporting.
• Ensure clients receive excess value from the Upside platform.
• Collaborate with analytics, product, marketing, and operations teams.
• Maintain voice of the customer across programs and initiatives.
• Lead onboarding to long-term account management with clients.
• Conduct monthly account reviews with merchant partners and produce reports.
• Maintain account health at multiple levels including Fortune 500 executives.

Kenntnisse

Client-facing experience

Public speaking

Goal attainment

Project management

Analytical skills

Sales tech tools

Ausbildung

Bachelor's degree

Tools

Salesforce

Outreach

Gong

Jobbeschreibung

Upside is seeking a Strategic Account Manager to lead the development of strategic account plans and manage relationships with major brands in the fuels and convenience store sectors.

You will coordinate with analytics, product, marketing, and operations teams to deliver ongoing value, reports, and insights that drive growth and retention, with emphasis on customer success and long-term partnerships.