Senior Strategic Account Executive, Global Logistics

Flexport; San Diego (CA); On-site; USD 76,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Vibrant company culture

Job summary

Flexport in the United States is seeking an Account Executive III (Farmer) to own complex, multi-modal client relationships in North America. You will lead strategic reviews, drive cross-sell of Flexport's full product suite, and mentor junior teammates.

The role requires 5+ years in account management with logistics/supply chain or SaaS background, a proven ability to manage a multi-product book, and a proactive, compliance-focused mindset that aligns with Flexport’s standards.

Qualifications

• 5+ years of experience in account management, client success, or a similar client-facing role; logistics, supply chain, or SaaS background strongly preferred.
• Proven track record of independently managing and growing a complex, multi-product book of business.
• Deep understanding of global trade and supply chain operations across multiple modes; you can speak fluently about ocean, air, trucking, and customs.
• Demonstrated ability to operate without a playbook in ambiguous or novel situations; and the judgment to write the playbook for others after you’ve solved it.
• Strong commercial instincts: you see growth opportunities before clients ask for them and you close them.
• A natural tendency to develop others — peers and junior teammates get better from working alongside you.
• A ‘compliance first’ attitude to keep regulators happy and enthusiastic about Flexport.

Responsibilities

• Own end-to-end success for a portfolio of complex, multi-modal Flexport accounts in North America — including accounts with significant revenue potential and high operational intensity.
• Lead RFP bids and renewals end-to-end
• Serve as a true strategic partner to clients, going deep on their supply chain operations to identify where Flexport can unlock efficiency, reduce cost, or introduce new capabilities.
• Lead high-impact business reviews (QBRs/MBRs) that go beyond reporting — bring market context, multi-modal insights, and tailored recommendations.
• Drive cross-sell and upsell across Flexport’s full product suite, consistently meeting or exceeding revenue and retention targets.
• Collaborate with Operations, Pricing, Procurement, Product, and Sales on solutions requiring internal alignment and creative problem-solving.
• Help mentor and coach Account Executive I and II teammates — share playbooks and join key client calls.

Skills

Account management

Client success

SaaS

Logistics

Supply chain

Global trade

Job description

Flexport in the United States is seeking an Account Executive III (Farmer) to own complex, multi-modal client relationships in North America. You will lead strategic reviews, drive cross-sell of Flexport's full product suite, and mentor junior teammates.

The role requires 5+ years in account management with logistics/supply chain or SaaS background, a proven ability to manage a multi-product book, and a proactive, compliance-focused mindset that aligns with Flexport’s standards.