Senior Store Manager — High-Volume Retail

Lindt; New York (NY); On-site; USD 67,000 - 90,000; Full time

Job summary

Ghirardelli in New York (Empire State Building) seeks a General Manager I to lead store operations, maximize sales, and uphold premium service standards. You will oversee 85–100 employees seasonally, focusing on safety, profitability, and brand integrity in a high-volume environment.

The role emphasizes people management, payroll oversight, and collaboration with regional and corporate teams to achieve store and company goals.

Qualifications

• High school diploma or GED required
• Associate or higher degree preferred, especially with culinary or managerial emphasis
• 3+ years of related managerial experience in restaurant or retail

Responsibilities

• Oversee all store operations and uphold company standards of service and branding
• Lead store management, supervisors, and associates to drive sales and profitability
• Manage payroll, scheduling, and personnel development in coordination with HR and payroll

Job description

Ghirardelli in New York (Empire State Building) seeks a General Manager I to lead store operations, maximize sales, and uphold premium service standards. You will oversee 85–100 employees seasonally, focusing on safety, profitability, and brand integrity in a high-volume environment.

The role emphasizes people management, payroll oversight, and collaboration with regional and corporate teams to achieve store and company goals.