Senior Store Leader: People, Service & Growth

Apple Inc.; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Apple Inc. in Austin, TX seeks a Senior Manager to lead staff and operations of one or more store areas, delivering solutions that create a high-performing environment and promote the Apple brand through unmatched customer service.

You guide other leaders, monitor multiple business lines, collaborate with corporate partners to report results, coach teams, and build loyalty by clear communication and cross-team relationships.

Qualifications

• 5+ years of leadership in a customer-facing sales setting.
• Experience inspiring, coaching, and developing store teams.
• Ability to adapt to a dynamic retail environment and drive results.

Responsibilities

• Lead the staff and operations of one or more store areas to deliver high performance.
• Monitor multiple lines of business and report results to corporate partners.
• Coach and develop teams with clear communication and accountability.
• Inspire the store team to deliver exceptional customer service and Apple brand loyalty.
• Collaborate with leadership to drive strategic plans across store groups.

Skills

Leadership

Coaching

Customer service

Retail operations

Job description

Apple Inc. in Austin, TX seeks a Senior Manager to lead staff and operations of one or more store areas, delivering solutions that create a high-performing environment and promote the Apple brand through unmatched customer service.

You guide other leaders, monitor multiple business lines, collaborate with corporate partners to report results, coach teams, and build loyalty by clear communication and cross-team relationships.